They telephoned me shortly after I made the enquiry and explained their system and charges. The two gentlemen, Tony and Jack, were polite, courteous and couldn't have been more helpful. As a first experience with a company, having used a close competitor before, I was very impressed.
The chosen store was the perfect size for my requirements. The whole place was clean and tidy.
It is of note that the competitor, of whom I had also enquired, rang whilst I was visiting Safestore. Well done for being very pro-active.
I couldn't ask for more. Many thanks.