1. Bonus Scheme

    All of our sales colleagues are eligible for our performance-based monthly bonus scheme and can earn up to 50% of their monthly salary. Our head office colleagues are eligible to receive a discretionary annual bonus which is calculated against business targets and objectives.

  2. Holiday

    All colleagues receive 20 days paid holiday, which increases by one day for each year of employment to a maximum of 25 days after three years’ service.

  3. Sick Pay Scheme

    We offer a company sick pay scheme.

  4. Pension

    All eligible colleagues will be auto-enrolled into the Safestore Group Personal Pension Plan.

  5. Healthcare

    Some roles at Safestore are eligible for private healthcare cover. Talk to us at your interview about whether this applies to you.

  6. Life Assurance

    When you join the Safestore team, you are automatically covered so that your family will receive a tax-free lump sum payment in the event of your death. This benefit is provided free to every Safestore colleague from day one.

  7. Staff Discounts

    We encourage you and your family to use our services and offer discounts as follows:
    50% discount on storage
    20% discount on merchandise purchases

  8. Employee Referral Scheme

    Refer a friend or family member to join the Safestore team and earn yourself a great reward.

  9. ShareSave

    Safestore makes an offer to colleagues to save up to £500 per monthly pay period for a fixed 3 or 5 year term. You can take the money at the end of the term or use it to buy Safestore shares at a discounted rate to the market price.

  10. Cycle2Work Scheme

    Safestore is pleased to participate in the Cycle to Work scheme, through Cyclescheme. It enables you to get a bike tax-free, saving about half the cost on average.

  11. Payroll Giving

    Payroll Giving is the most tax effective way for you to support charities and good causes. All Safestore colleagues are eligible to join Payroll Giving, you can make a donation by authorising us to deduct a set amount from your salary or pension income.

  12. Employee Assistance Programme (EAP)

    All colleagues have access to a number of free resources including one to one counselling.  

  13. Family Friendly policies

    Whether it’s starting a family or supporting an existing one, we provide colleagues with family friendly policies including the provision of enhanced maternity, paternity and adoption pay.

We each contribute to the performance of Safestore, so we share our successes through a variety of benefits. As a member of our team you will be eligible for some of these benefits from day one and more are added during your career at Safestore.
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Alternatively, give us a ring on the following number and one of our team will be more than happy to answer any of your questions.

0800 444 800

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Award winning customer service at Safestore

We put customer service at the heart of all that we do, and we’re thrilled to have been recognised for this commitment by Feefo, an independent customer rating service.
In 2024, we were awarded the prestigious Feefo Platinum Trusted Service Award for the fifth year in a row, as well as the first ever exclusive accolade in customer service – the Feefo 10 Year of Excellence Award!

The independent recognition from Feefo that we’re delivering such a high level of customer service is something we’re really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we’re determined to maintain that level of service.

We’re also delighted that our customers have rated us as Excellent on Trustpilot, giving us 5 (4.8) stars from over 8,500 customer reviews.

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