I have been on my exciting journey with Safestore now for over two and a half years, and I have to say, it has been a joy working for a fantastic company that offers so many opportunities to progress from within. I have always enjoyed working in Customer Service/ Sales and dealing with the public, which Safestore allows me to do on a daily basis.
Since starting with Safestore, I would say my highlights would be getting promoted to the very first Sales Consultant in the company within two months of starting. Another highlight would be passing on my sales experience and Safestore knowledge to help new starters on their Safestore journey. The store I currently work in is a training store for new recruits, which also gives me the chance to gain more experience in training and coaching people, a key module of the Sales Consultant framework.
The challenges I’ve have had to deal with since starting with the company would be having to keep all my KPI’s on track whilst helping to maintain a busy store. However, part of my development has been to learn how to manage these issues accordingly and keep things flowing within my store.
Over the years I’ve had loads of support to help my development in Safestore, from covering other stores within my region as well as other regions, attending numerous manager meetings, help training new recruits and working my way through the Sales Consultant modules. All of these responsibilities have helped me become more confident in managing my priorities on a daily basis and helped me fine tune the skills I need to become a Store Manager.
I have received a great amount of coaching and support from my Store Manager and Regional Manager, who keep pushing me to do better as they believe I can achieve more. I’ve recently been given the chance to develop my skills even more by being selected to participate on the Store Manager Development programme.
I’d highly recommend the Sales Consultant role as it has helped me come a long way in developing my management skills and has made me realise that I’m capable of doing and achieving more than what I thought possible. Over the next 12 months I look forward to working with the rest of the SMD candidates and working together as one team and to show Safestore that we will all be a great asset to the business.