At Safestore, the health and well-being of our customers and colleagues is our number one priority.
To support our customers and colleagues through this difficult time, we will be operating our stores during the following hours (subject to change – please see individual store page for information).
Monday – Saturday: 8am – 12pm and 1pm – 5pm
Sunday: 10am – 12pm and 1pm – 4pm
Safestore Bath: Closed on Sunday
Safestore St Johns Wood: Mon to Fri - 9am - 12pm and 1pm to 5pm, Sat - 10am to 2pm and Sun - Closed
Customers with existing extended access will be able to access their storage unit as normal.
Our stores are largely automated, and are not generally high traffic premises but nevertheless we have made adjustments to staffing levels and service offerings to minimise person-to-person contact. In addition, our colleagues have intensified the daily cleaning levels of our stores especially commonly touched area such as door handles, lift buttons, pin machines etc.
Finally, colleagues and customers are reminded to observe social distancing and hand hygiene per the Government guidelines.
Anyone with coronavirus symptoms should not visit our stores. For more guidance please visit nhs.uk/coronavirus
For more details about why we are keeping our stores open and other responses to frequently asked questions please see below.