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How storage works

How Does Student Storage Work?

If you’ve never used self storage before, don’t worry—it’s easier than you think! Our simple 5-step process breaks it all down, so you’ll know exactly what to expect. From choosing the right unit size to moving your belongings in, our guide below will walk you through everything step by step.

 

  • 1

    Storage building

    Select a store

    Choose from over 135 convenient storage facilities across the UK.

  • 2

    Storage with Calendar

    Choose a room

    Pick the right room size for your needs and decide how long you’ll need it for.

  • 3

    Storage with price, reserve room

    Get a quote

    Find out how affordable storage can be with our quick and easy pricing tool.

  • 4

    Agreement, ID, keys and lock

    Rent your room

    Secure your space online, over the phone, or in-store—whichever works best for you.

  • 5

    Moving boxes

    Move in

    Bring your belongings as soon as you’re packed and ready. It’s that simple!

Find a nearby storage centre

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Safestore's Excellent customer service

Excellent customer service at Safestore

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Trustpilot

TrustScore 4.7

View reviews on Truspilot

We put customer service at the heart of all that we do.

We're delighted that our customers have rated us as "Excellent" on Trustpilot, with over 10,000 reviews, alongside consistently strong ratings across Google reviews nationwide.

These ratings reflect the care, professionalism, and reliability our teams strive to deliver at every Safestore location. Whether customers are moving home, growing a business or simply need a bit of extra space, our teams are committed to delivering a great service at every stage.

We’re incredibly proud of the independent feedback we receive from customers across Trustpilot and Google. The fact that so many people choose to share such positive experiences online is the icing on the cake - and it reinforces our commitment to maintaining the high standards of service our customers expect from Safestore.