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How storage works

How Does Student Storage Work?

If you’ve never used self storage before, don’t worry—it’s easier than you think! Our simple 5-step process breaks it all down, so you’ll know exactly what to expect. From choosing the right unit size to moving your belongings in, our guide below will walk you through everything step by step.

 

  • 1

    Storage building

    Select a store

    Choose from over 135 convenient storage facilities across the UK.

  • 2

    Storage with Calendar

    Choose a room

    Pick the right room size for your needs and decide how long you’ll need it for.

  • 3

    Storage with price, reserve room

    Get a quote

    Find out how affordable storage can be with our quick and easy pricing tool.

  • 4

    Agreement, ID, keys and lock

    Rent your room

    Secure your space online, over the phone, or in-store—whichever works best for you.

  • 5

    Moving boxes

    Move in

    Bring your belongings as soon as you’re packed and ready. It’s that simple!

Find a nearby storage centre

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Safestore's Award winning customer service

Award winning customer service at Safestore

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Trustpilot

TrustScore 4.7

View reviews on Truspilot

We put customer service at the heart of all that we do.

We're delighted that our customers have rated us as "Excellent" on Trustpilot, with over 10,000 customer reviews and we're rated "Exceptional" on Feefo.

We're also thrilled to have been recognised for this commitment by Feefo, an independent customer rating service. In 2026, we were awarded the prestigious Feefo Platinum Trusted Service Award for the 7th year in a row, having achieved the Feefo Gold Trusted Merchant Service for several years.

The rating on Trustpilot and independent recognition from Feefo that we're delivering such a high level of customer service is something we're really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we're determined to maintain that level of service.