Get a quote for your storage needs in 3 easy steps
Opening Times
Call us.

Store manager: Paul Mills

Address.

Queens Dock

Jordan Street

Liverpool

L1 0BG

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Paul Mills

Self storage in Liverpool Queens Dock

The Safestore Queens Dock facility is near the city centre minutes from The Albert Dock, just off of Flint Street.  It has the added advantage of business units and workshops to let.

Our storage rooms are clean, dry and secure with 24 hour recorded CCTV and state-of-the-art intruder alarms and fire protection systems so you can rest assured that all your goods are safe with us.

Storing with Safestore is easy and stress-free. Whether you’re moving, renovating or a business owner our friendly team can offer you long or short term rooms at a great price. Get in touch with us today.

“I needed help at short notice and the guys at Safestore went beyond what other self storage companies offered. I had spoken to other companies and none of them helped me as much as Safestore. Being of ill health and a wheelchair user this was the help I needed and was a great relief."

90%
feefo
  • City Centre location minutes from The Albert Dock
  • Good location for local universities and student halls
  • Business units and workshops to let, flexible terms
  • Large undercover loading area
  • Transport options available
  • 20% off for long term stays
Find your ideal storage size.

We have a range of storage solutions at Liverpool Queens Dock Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. We hope you will be one of them.

Need help?
Speak to a team member
0151 709 6622
What our customers think
90%
20 reviews
Excellent

Great service, super friendly and helpful.
Wasn't aware I reserved a cage rather than a container but work out fine and didn't have to pay for a lock so saved money

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Good Afternoon Ms Bromfield-Peltier

Thank you for taking the time to leave feedback about your recent experience at Safestore Liverpool. Its great to know that the team provided you with great service and were helpful. I will be sure to pass your comments onto the store team.

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Poor

I have a really bad experience in safestore, Liverpool. Before i booked, I sent a request for quotation of 35 sqft room. Afterward, someone from safestore called me in the next day and advised I should book for 25 sqft area for my 10 boxes and 2-FURNITURE instead 35 sqft. I believe them and booked in the end of March 2016

But when i arrived 4 days ago. I just know that the 25 sqft area is on a pallet and I can't store all my stuff on that especially "furniture". At last, I must admit unwilling to choose 75 sqft room because it's a smallest available room which the price increase almost 3 times from my estimation. I had no choice because I had a flight in the next day which is impossible to move to the other places. Even though, the room is tidy and it looks to have very good security, I still be disappoint with them.

It's absolutely sure this is the last time to use this storage and I will not recommend my friends to choose them. Or I will say be careful if you need to choose them in the future.

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Good Morning Mr Leelavanich

Thank you for taking the time to leave feedback about your recent visit to our Liverpool Central store. I am sorry to read about your experience and having spoken to the store team, they will be in contact soon with a view to resolving this issue.

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Excellent

Great friendly service!

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Excellent

Fast professional and friendly service, gave me total confidence in the security of my belongings, definitely will use again

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Good Afternoon Mr Boulis

Many thanks for leaving feedback about your experience at Liverpool Safestore. Its great to know that the team provided you with a professional and friendly service giving you total confidence in our product. Many thanks for using Safestore.

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Excellent

Every thing is perfect.

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Good

Customer service was very good - the staff were very friendly and helpful.
However, I was unhappy with the fact that it was not made clear on the website that the quoted price was a short-term discounted price and that the actual price I was quoted when I visited the site was higher, I felt a bit conned by this.

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Good Afternoon Mr Williams

Many thanks for taking the time to review the service that you recently received at Safestore Liverpool. Its great to know that the team provided you with a friendly and helpful service. I believe Mark has been in contact with you with regards to your comments about the website. We will certainly take your comments on board and look to address this with our marketing department in the future. If you have any other queries please don't hesitate to contact the store team and thanks again for using Safestore.

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Excellent

The guy working was very helpful and explained things extremely clearly. I have recommended to friends!

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Good Morning Mr Mehmud

Thanks for taking the time to leave feedback with reference to your recent experience at Safestore Liverpool. Its great to know that the staff member fully explained things and thanks for recommending us to others. I will be sure to pass your comments onto the team and thanks again for using Safestore.

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Good

Its good

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Excellent

Staff most helpful. Facilities excellent.

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Excellent

Competitive, proactive and knowledgable

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Good

spoke with a gentleman on the phone who told me a price, then offered me covers for the chairs and insurance for an extra price which I accepted.
When I arrived no covers available and he told me he never said they would cover them just that if I wanted to purchase them at n extra cost I could. Wasn't happy. offer price very good but then gets very expensive after that period.

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Excellent

Staff were extremely helpful.

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Excellent

Excellent customer service and good promo price for first few weeks

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Good Morning Miss Naciri

Thank you for choosing Safestore Liverpool for your recent storage needs and I am delighted to learn that you found the store team delivered excellent customer service. I will be sure to pass your kind comments onto the team and thanks again for using Safestore

Kind Regards

Colin Hardie

Regional Support Manager
Safestore
Excellent

Professional Service

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Good

I was originally given a quote over the telephone from the call centre. When I called back to book I was told this was incorrect and the price increased.
I was advised I needed to pay £75 refundable deposit on the day. I arrived with this in a van full of my furniture but was told I couldn't pay it by cash and didn't have my bank card with me.
I was refused access to the storage unit. I was forced to have to ring around family for a debit card to use. If safe store do not accept cash they should make this clear.
I was then asked to pay in addition to the deposit 4 weeks storage costs up front. Again I was never advised of this despite numerous communication with Safestore.
The advertising board outside safe store states 24hr hour access, which is why I booked it although after booking I was advised this is only the case for a limited number of storage units on the ground floor - the outside sign does not make that clear and therefore I believe this is false advertising.
Taking all these points into consideration I believe the standard of service provided by safe store has been so far very poor.

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Good Morning Mrs Harkin,

Thanks for your feedback about your recent experience in our Liverpool store. I was disappointed to read that we haven't met your expectations and have arranged for our Duty Manager Mark to call you to discuss your concerns in some more detail.

John Barnes
Regional Manager
Excellent

The staff could not have been more friendly or helpful.

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Good Morning

Thanks for the feedback about our team in Safestore Liverpool Central. They will be delighted to know that you found them to be helpful and friendly.

Thanks again

John Barnes
Regional Manager
Excellent

Having never used a storage facility before, the guys at Safe Store un Liverpool were extremely helpful and made the experience a breeze. Many thanks

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Excellent

Excellent service would recommend

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Excellent

Excellent efficient and extremely helpful.

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Excellent

Very good attention by Matt when arranging and excellent welcome on arrival and explanation of paperwork etc. Good location for us, and convenient hours.

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Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.