Self Storage Units in Earls Court

10 out of 10

I have used this service twice and was satisfied, the main problem is that staff is really slow with the bureaucracy when you arrive to store your things

Good. Really nice and helpful people, although small lockers are difficult to access since a ladder is needed to reach them

We had an excellent experience with this company. The stafff was very helpful and professional. We felt safe leaving our stuff in their safe custody.

Really friendly helpful staff. I got a quote online and then they called to discuss my options. I explained my situation and they gave me mulitple options and were upfront about costs and conditions. Within a couple of hours I was there storing my stuff. Excellent customer service by mulitple staff members.

i have really appreciated the kindness and helpful staff

The attending individual was not familiar with the process and had to call for clarification many times

The experience with safestore was great and the staff was really kind

Good service, quick follow up. I checked quotes in different locations and then chose Earl's Court but still got chased by sales from different locations. It doesn't look like you have a central system for storing the client data. There is no point chasing if the contract has been already signed.

I appreciate your helpful and patient staff

I really love this company. Everyone that I've encountered has been amazing and I've talked to people at different locations. Keep it up :)

I needed my storage space for only one day, which seemed easy enough. I was willing to pay for the full week as well. However, the initial meeting took over an hour to check in because their printer ran out of ink and the employee wasn't able to install the new cartridge.

The next day I wanted to get my luggage, but they are only open until 6:00 pm. I wasn't arriving back into London until 6:15 due to an excursion and I called at 4:00 pm to inform them, but the employee told me that he would only stay until 6:10 pm sharp. Therefore, I had to spend my last night in London without a change of clothes and then had to come back early the next morning at 8:00 am to get my luggage and try to get to my 10:00 am flight at Heathrow.

I was under the impression that the hours were either more convenient (like open until 10:00 pm at least), or it was an outdoor storage that I could access at any time.

Never again!

Clean, spacious, safe and great staff.

ssssssss

The man who helped us out put the suitcases in were very helpful. I forgot his name sadly. Great swift service. It's also cheap to store. I'm glad I picked Safe store for storing my suitcases while I was away.

All excellent for the storage spaces & the staff. I suggest to increase the time of the storage opening, especially during the weekend. For example, from 7:00 am to 7:00pm. Or provide the customers (if they want) with keys or password to enter the storage outside the time period. Also, the storage needs a manual lift truck small.

First rate and most accommodating! Jack, Anthony, and Sebastian.