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Opening Times
Call us.

Store manager: James Gourlay

Address.

Key House

Cow Lane

Reading

RG1 8NA

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: James Gourlay

Self Storage in Reading

Safestore Reading is on Cow Lane on the other side of the bridge to the Reading Train Care Depot.  Whether you're looking for short term storage or long term storage, we're well placed to make storing your things easy.

Safestore Reading's storage rooms are clean, dry and secure with 24 hour CCTV, fire protection and intruder alarms. As the only key holder, you have unlimited access to your room during opening hours.

So if you're looking for safe personal or business storage nearby to Reading, then look no further. Our friendly store team are experts in storage can offer a range of rooms to suit your needs.

“I visited other storage companies but received a better welcome and service from Safestore therefore chose to store with them even though they are not the closest company to me. The team were friendly and polite, ensuring that I got the best deal."

97%
feefo
  • Conveniently located on Cow Lane
  • Unlimited 24 hour access rooms available
  • Extra wide room doors and corridors
  • Garaged car storage at this store
  • Office/workshop units available
  • Deliveries accepted on your behalf
Find your ideal storage size.

We have a range of storage solutions at Reading Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. We hope you will be one of them.

Need help?
Speak to a team member
0118 957 3333
What our customers think
97%
20 reviews
Excellent

Very responsive, excellent communication both locally at the branch and from the centre to remind me what documents to bring. Very knowledgeable staff who were polite and involved.

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Thank you for storing with us at Safestore Reading and also for taking the time to leave us this positive feedback.

I am delighted to hear you had excellent communication from both the team at Safestore Reading and also from our customer support centre.
It is always brilliant to hear of our teams giving customers excellent service so thank you for bringing this to my attention.

Thank you once again for leaving us this feedback and if you need any more assistance please just ask James and his team at Safestore Reading.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Very good and quick service plus competitive prices you fill like everything is taken care of.I am a first time user of your company but at the moment everything is OK

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Thank you for taking the time to leave us some positive feedback and also for storing with us at Safestore Reading.

I am delighted that you have been taking care of well and that you found our service to be of a good standard.

I hope you are enjoying your first stay with us and if you need anything else during your time with us please just ask James and his team and they will be more than happy to help.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Staff pleasant and very helpful

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Thank you for taking the time to leave us some positive feedback and also for storing with us at Safestore Reading Mr Visser.

I am very pleased to hear you found the staff to be both pleasant and helpful, I will be passing on your kind words to the team at Reading.

If you need anything during your stay with us please just ask James and his team.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Easily accessible. Simple

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Thank you for storing with us at Safestore Reading and also for taking the time to leave us some positive feedback.

I'm glad to hear you found our processes simple and also find our facilities and your unit easily accessible.

If you have any questions during your stay please feel free to ask James and his team.

Kind Regards,

Danny King
Stanmore Store Manager
Good

So far so good

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Thank you for choosing to store with us in Safestore Reading Miss Bensaad,

I am glad you are having a good experience so far storing with us and I am sure it will continue throughout your stay.

I am very pleased that you feel the staff are very helpful and informative, I will be passing on your kind words to James and his team.

Thank you for taking the time to leave this feedback and if you need anything else during your stay please just ask James and his team.

Kind Regards,

Danny King
Stanmore Store Manager
Excellent

I visited other storage company's but received a better welcome and service from safestore even though they are not the closest. The guy that served me was friendly and polite and ensured I got the best deal.
Thanks

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Good Morning Ms Gray,

Thank you very much for leaving this feedback and for storing with us in Safestore Reading.

I am delighted to hear that you have received a great welcome from us and that our team member found you the best deal possible. This is the type of customer service that we strive for as a company and I am very pleased to hear this was what you received. I will be passing on your kind words to James and his team.

If you need anything else during your stay please just ask a member of our team in store.

Kind Regards,

Danny King
Stanmore Store Manager
Excellent

Very efficient and helpful staff both on the phone and in person...

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Thank you for your feedback about Safestore in Reading Mr Pearson.

I'm pleased to read that you the service in store was very efficient and helpful. I will pass your comments on to James and the team.

If we can be of any further help please let us know and thanks once again for the feedback and for choosing Safestore.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Hi
The staff I meet and spoken to Where both helpful Matt & Graham are both helpful and the service was great friendly and polite I was please

Posted on

HideView Reply
Thank you for your feedback about Safestore in Reading.

I'm pleased to read that you found the service in store so helpful. I will pass your comments on to James and the team.

If we can be of any further help please let us know and thanks once again for the feedback.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Great safe service

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Thank you for storing with us in Safestore Reading.

I am pleased to hear that you were impressed with our safety in Reading, which is of course a key principle of our business. I am also delighted to hear you were pleased with our great service.

I will passing your message on to James and his team.

Once again thank you for your feedback and thank you for your custom.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Really excellent service .

Posted on

HideView Reply
Thank you for your feedback about Safestore in Reading.

I'm pleased to read that you found the service in store to be excellent. I will pass your comments on to James and the team.

If we can be of any further help please let us know and thanks once again for the feedback.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Very good experience, staff are very helpful, highly recommended.

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Thank you Mr Bahdanovich for taking the time to leave feedback for our Safestore facility in Reading.

I am really pleased to hear that the service you received was very good. Our team pride themselves on exceptional customer service. Please take a moment to review the store on Google+ so that we can stay in touch with special incentives for you and anybody that you may recommend.

I will be sure to pass on your kind words to James and the team. Thank you once again for using Safestore at Reading.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Good

Friendly service. I would have appreciated if I was told about the deposit as part of the bill and the total amount.

Posted on

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Thank you for choosing to Store with Safestore in Reading and also for choosing to leave a positive feedback score.

I am glad James and his team provided you with a friendly service and if they can be of any more help to you please just ask.

I will take note of your concern over the deposit and take on board your feedback.

Kind Regards,

Danny King
Regional Support Manager
Excellent

James was very nice and supportive during my renting times

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First of all I would like to thank you for your custom at our branch in Reading.

I am very pleased to hear our experienced Manager, James, was supportive and helpful to yourself during your stay with us.

I will be passing back your feedback to him and I know he'll appreciate your kind words.

If you need anything else please just ask James and his team.

Kind Regards,

Danny King
Regional Support Manager
Good

I think some key points should be highligted on the website I had to pay 3x more than what I expected as I didn't know there were other sub charges as I reserved my unit online and according to the website it's £13 and some pence per week but anyway James was very helpful and understanding ..

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Thank you for your feedback Mrs Jobe,

I'm sorry to hear of some confusion you may have found once you booked your storage unit online.
We do not include insurance on our prices online as we find that all our customers needs are unique so they will need different values of insurance cover. It is mentioned on the website during the booking process that this price doesn't include our Insurance and our Security Deposit.

As I'm sure you are aware by now we do also charge a 2 week deposit for your room hire which is fully refundable once you have finished storing with us.

I am glad our experienced manager, James, was able to help you throughout this process and that he was understanding too.

If you need anything else while storing with us please just ask James or a member of his teams for assistance.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Super easy to use - really great customer service.

Posted on

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Thank you for using our storage site in Reading and also for taking the time to leave us some feedback.

It gives me great pleasure to read that you found us super easy to use. It is also brilliant to hear that you thought very highly of our customer service as well.

I'll be passing your kind words on to James and the Team and be telling them to keep up the good work.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Very good service from the team at the Cow Lane site. Showed me a few options so I could see which unit suited me rather than just saying what square footage was available. Good access to the unit too!

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Thank you very much for using our Facilities at Cow Lane.

I am delighted to hear that you found your ideal storage room with us and that the team showed you all the options available.

We try and have the best access to the units possible so I am glad this was sufficient for yourself as well.

Thank you for taking your time to leave us this feedback and I will be making James and his team aware of your comments.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Graham the assistant manager was really helpful and has great customer service presence. The storage facilities were clean and well positioned. I would be happy to use again.

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I am delighted to hear that you had a great experience with our Assistant Manager Graham, I'll be sure to pass the message on to him and also to his Manager, James.

In regards to the cleanliness of the store I know James and the team work hard to maintain the facility and to keep it at it's utmost best, so it is also great to hear this type of feedback.

Last of all I would just like to say thank you for taking the time to leave us this positive feedback and if you ever need us again in the future, you know where we are!

Kind Regards,

Danny King
Regional Support Manager
Excellent

All good - helpful & efficient

Posted on

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Thank you for your feedback. We aim to deliver a great service, so customer feedback is important to us.

If we can be of further help, please let us know.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Very friendly staff, good value. Very happy.

Posted on

HideView Reply
Thank you for your feedback about Safestore in Reading.

I'm pleased to read that you had a good experience and I will pass your comments on to the team.

If we can be of any further help please let us know and thanks once again for the feedback.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Excellent

Very helpful & efficient

Posted on

HideView Reply
Thank you for taking the time to leave feedback for our Safestore facility in Reading.

I am really pleased to hear that the service you received was very helpful and efficient. Our team pride themselves on exceptional customer service. Please like us on Facebook and/or Google+ so that we can stay in touch with special incentives for you and anybody that you may recommend.

I will be sure to pass on your kind words to the team. Thank you once again for using Safestore at Reading.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote your booking code “Safestore 918 10 212” to get your preferential rate.

Europcar_Van_500wide-(1).gif

Barleycorn Removals

Barleycorn Removals offer professional, fully insured, home moving services including packing, removals and furniture wrapping.

Moving locally and nationwide we pride ourselves on exceptional levels of care and service.

We are fully trained, fully insured and independently vetted and monitored by Checkatrade.