Get a quote for your storage needs in 3 easy steps
Reading
Opening Times
Call us.

Store manager: Alan Bird

Get a quote
Address.

Key House

Cow Lane

Reading

RG1 8NA

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Alan Bird

  • Conveniently located on Cow Lane
  • 24 hour access available
  • Extra wide room doors and corridors
  • Garaged car storage at this store
  • Office/workshop units available
  • Deliveries accepted on your behalf

Self Storage in Reading

Safestore Reading is on Cow Lane on the other side of the bridge to the Reading Train Care Depot.  Whether you're looking for short term storage or long term storage, we're well placed to make storing your things easy.

Safestore Reading's storage rooms are clean, dry and secure with 24 hour CCTV, fire protection and intruder alarms. As the only key holder, you have unlimited access to your room during opening hours.

So if you're looking for safe personal or business storage nearby to Reading, then look no further. Our friendly store team are experts in storage can offer a range of rooms to suit your needs.

“I visited other storage companies but received a better welcome and service from Safestore therefore chose to store with them even though they are not the closest company to me. The team were friendly and polite, ensuring that I got the best deal."

92%
feefo
Find your ideal storage size.

We have a range of storage solutions at Reading Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0118 957 3333
What our customers think
92%
25 reviews
Good

I wouldn't say it was Great customer service but satisfactory. I found it was just a case of processs driven service (fill this/ sign that, thanks!)

Posted on

0 Replies
Good

Friendly receptionist, great service from staff and everything explained.

Posted on

HideView Reply
Thank you for using our Safestore facility in Reading. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Kind Regards,

Jade Butler
Regional Support
Safestore
Excellent

I think Steve the assistant manager signed me up for my unit. What great customer service and he was highly professional.

He dealt with all the customers who came into the store in the same manner.

Best customer service I've had in a long time. I hope this feedback reaches him directly.

Posted on

HideView Reply
Good Morning Ms Murray,

Thank you for taking the time to leave such positive feedback for our team in Safestore Reading. I'm very pleased to hear that you found the team to be friendly and efficient. Steve is an asset to the company, and I will make sure he is recognised for his wonderful customer service. If there is anything else we can do for you, please do not hesitate to get in touch. Thank you again for choosing Safestore Reading.

Kind Regards,

Jade Butler
Regional Support
Safestore
Poor

Staff are lovely, very helpful and the ease of booking through to using the site is great. Only thing is the compulsory insurance you have to take out - it is extortionate.... I have to pay over £700 for a year (£60 a month) just for insurance!.... The stuff I am storing is barely worth £2k, but I was told I had to insure for £9k (compulsory minimum for 100sqft unit).
My house contents insurance (for £100k) for £8 a month!
Ironically, the company name is 'Safe'Store - So surely it should be safe anyway, without the need for £60pcm in insurance charges! And surely it should be my decision if I do not want insurance - there is no opt-out option for this almost hidden cost.

Posted on

HideView Reply
Hello!

Thank you Miss Trussell for using our Safestore facility in Reading. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. In regards to your comments on Insurance we do have compulsory insurance for domestic customers and have already reduced your insurance to reflect your needs to £2k as we do personalise each storage request to each customers needs. At Safestore we do take protecting and insuring our customers goods seriously and look after goods and customers like we would want our goods to be cared for.
I will make sure that I pass on your kind words to the team for their great service. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Debbie Pavett
Regional Manager
Safestore
Excellent

Service so far has been excellent. The facility to have a hot drink would be welcome as we were there a good 4or 5 hours and it was very cold. Otherwise very good.

Posted on

HideView Reply
Good Afternoon Mrs Donovan,

Thank you for taking the time to leave your feedback on our team at Safestore Reading. I am very pleased to hear that you were impressed with the level of service you've received. I have passed on your comments to the team, and they would like you to know that the kettle is always on if you would like a hot beverage!

Kind Regards,

Jade Butler
Regional Support
Safestore
Excellent

The staff very helpful and the price beat policy is a cheery on the cake.

Posted on

HideView Reply
Good Morning Saikou,

Thank you for taking the time to recognise the team in Reading, and I am glad you found our Lowest Price Guarantee to be so effective.

I will make sure to pass on your comments to the store.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Very professional, very clean, very good security, very pleasant and helpful staff, have already recommended.

Posted on

HideView Reply
Good Afternoon David,

It is always wonderful to hear such great feedback for our stores and the teams running them. I will make sure the team know what a fantastic job they are doing.

We look forward to seeing you in store again soon.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Great and friendly staff

Posted on

HideView Reply
Thank you Gordon for taking the time to recognise the team in Reading. I will pass on your comments to the store manager.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Steve was very helpful and friendly. Top marks!

Posted on

HideView Reply
Thank you for taking the time to compliment Steve in our Reading branch. It's always great to hear feedback like this from our customers and I will make sure to pass on your comment to the store manager.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Amazing help from the asst manager who organised my booking, found the most appropriate unit by location and size and even planned a route for me to the store avoiding a low bridge taking into account the size of my van
excellent service

Posted on

HideView Reply
Thank you Richard for such a glowing review of the team in Reading. Always great to hear this kind of feedback and I will make sure to pass this on to the Store Manager.

Have a great day.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

The service and attention we received was absolutely brilliant. The two gentlemen on duty at the time couldn't possibly have been more helpful - they are an absolute credit to your organization. I have seldom experienced such customer focused attention and wanted to make the point much earlier. Sadly I was blocked through my office security settings from commenting on an earlier version of the feedback form. Glad that is sorted now.

Posted on

HideView Reply
Thank you so much Kate for taking the time to leave such amazing feedback. We always endeavour to offer the best service possible so it's great to hear the team have exceed a customers expectations. I will make sure to pass on your comments to the store.

Have a great and we look forward to seeing you in store again soon.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

From start to finish the guys in Reading were totally on it. I made a reservation and was kept in touch bu phone. When the unit was available the guy I dealt with was extremely helpful and made the process of booking and moving in very comfortable. 100% for customer service. I was highly impressed. Thank you very much.

Posted on

HideView Reply
Thank you Andrew for taking the time to recognise the guys in Reading for their hard work. Feedback like this is great to hear and I will make sure to pass on your comments to the team.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Really fantastic customer service, would definitely use again , very easy and cheap

Posted on

HideView Reply
Thank you for taking the time to leave such great feedback for our Reading store. I will make sure to pass on your comments to the whole team.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

very helpful and good value for money.

Posted on

HideView Reply
Thanks for taking the time to recognise the service you received in Reading. I will make sure to pass on your comments to the store manager

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

The site is brilliant and easily accessible.

Posted on

HideView Reply
Good Afternoon Mr Adeleye,

Many thanks for storing with us at Safestore Reading and also for leaving this positive feedback.

I am really pleased you found our site at this prime location to be brilliant and I am glad the access for you is nice and easy.

If you need any assistance in the future pleases don't hesitate to ask Alan and his team.

Once again thank you for this feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Good except when I called on Monday saying I'd taken all my stuff out Sunday night. He said I had to come in and sign off and I would keep being charged. Although the following day another person said I didn't have to come in and could verbally sign off, after i was charged an extra £3.

Posted on

HideView Reply
Hello!

Thank you Mr Merdassi for using our Safestore facility in Reading. I am really pleased to hear that you had a positive experience and found our staff to be professional and helpful. We try to accomadate our customers as best as possible hence why we accepted a different approach in you vacating your unit.I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Kind regards

Debbie Pavett
Regional Manager
Safestore
Poor

Quote given over the phone was stated to include £9000 insurance cover. On this basis I made a reservation. On arrival it turned out the quoted price included no insurance at all and I had to pay separately.

I was supposed to be sent an email telling me to bring a combination padlock (it was not clear that a lock was not included with the locker) but this did not happen, meaning I had to buy one on site for half the original quoted cost of the storage locker again. In all it ended up costing loads more than I had been quoted.

To add to this, they sent me an invoice for three times that then another one that reduced it, which caused me some degree of stress. I'm still not sure exactly what they've taken and will have to check my statement at the end of my credit card period to make sure they haven't overcharged me.

There were supposed to be three levels of security (coded gate, coded door to compound, coded padlock we had to buy or provide), but the middle level was broken throughout the experience.

I would not use these guys again, their very cheap initial quote turned out to be a total fraud. Stay well away.

Posted on

HideView Reply
Hello!

Thank you Mr Thomas for using our Safestore facility in Reading. I am aware that you were not provided with all of the correct information which led to not a great customer experience. I have highlighted your feedback to the store so we can learn and create the right positive professional and helpful experience going forward. In regards to the security of gates we are unaware of any issues and we do check these several times daily. I will make sure that I pass on your words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Kind regards

Debbie Pavett
Regional Manager
Safestore
Excellent

Very good and helpful. Was very straightforward

Posted on

HideView Reply
Hello!

Thank you ? for using our Safestore facility in Reading. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.


Debbie

Debbie Pavett
Regional Manager
Safestore
Good

i can see some improvements dealing with the customers, but still you need to create ways that to encourage or to attract new customers to come to safestore rather than to leave, also the store need more trolleys.

Posted on

HideView Reply
Good Afternoon Mr Abdelmoula,

Thank you for choosing to store with us at Safestore Reading and also for leaving us with this feedback.

I am glad to hear you are pleased with our improved customer service and we will look into trolley numbers in Reading for use.

I hope that in the future we have some attractive deals that would encourage you to store with us again . I will be passing your kind words on to Alan and his team.

Once again thank you for this feedback.

Kind Regards,
Debbie

Debbie Pavett
Regional Manager
Safestore
Excellent

The staff have been extremely helpful, pricing good, easy site to use. Would highly recommend

Posted on

HideView Reply
Good Afternoon Mr Wheeler,

Thank you for choosing to store with us at Safestore Slough and also for leaving us with this positive feedback.

I am glad you found our site to be easy to use and also that we were competitive in this area.

However I am delighted to hear you found Alan and his team to be extremely helpful, I will be passing your kind words to the team at Safestore Reading.

Once again thank you for leaving us with this feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

Barleycorn Removals

Barleycorn Removals offer professional, fully insured, home moving services including packing, removals and furniture wrapping.

Moving locally and nationwide we pride ourselves on exceptional levels of care and service.

We are fully trained, fully insured and independently vetted and monitored by Checkatrade.

Complete your quote

You’re almost done!

Complete your quote at