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Opening Times
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Store manager: James Gourlay

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Address.

Key House

Cow Lane

Reading

RG1 8NA

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: James Gourlay

  • Conveniently located on Cow Lane
  • 24 hour access available
  • Extra wide room doors and corridors
  • Garaged car storage at this store
  • Office/workshop units available
  • Deliveries accepted on your behalf

Self Storage in Reading

Safestore Reading is on Cow Lane on the other side of the bridge to the Reading Train Care Depot.  Whether you're looking for short term storage or long term storage, we're well placed to make storing your things easy.

Safestore Reading's storage rooms are clean, dry and secure with 24 hour CCTV, fire protection and intruder alarms. As the only key holder, you have unlimited access to your room during opening hours.

So if you're looking for safe personal or business storage nearby to Reading, then look no further. Our friendly store team are experts in storage can offer a range of rooms to suit your needs.

“I visited other storage companies but received a better welcome and service from Safestore therefore chose to store with them even though they are not the closest company to me. The team were friendly and polite, ensuring that I got the best deal."

97%
feefo
Find your ideal storage size.

We have a range of storage solutions at Reading Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0118 957 3333
What our customers think
97%
33 reviews
Excellent

Service so far has been excellent. The facility to have a hot drink would be welcome as we were there a good 4or 5 hours and it was very cold. Otherwise very good.

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Good Afternoon Mrs Donovan,

Thank you for taking the time to leave your feedback on our team at Safestore Reading. I am very pleased to hear that you were impressed with the level of service you've received. I have passed on your comments to the team, and they would like you to know that the kettle is always on if you would like a hot beverage!

Kind Regards,

Jade Butler
Regional Support
Safestore
Excellent

The staff very helpful and the price beat policy is a cheery on the cake.

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Good Morning Saikou,

Thank you for taking the time to recognise the team in Reading, and I am glad you found our Lowest Price Guarantee to be so effective.

I will make sure to pass on your comments to the store.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Very professional, very clean, very good security, very pleasant and helpful staff, have already recommended.

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Good Afternoon David,

It is always wonderful to hear such great feedback for our stores and the teams running them. I will make sure the team know what a fantastic job they are doing.

We look forward to seeing you in store again soon.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Great and friendly staff

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Thank you Gordon for taking the time to recognise the team in Reading. I will pass on your comments to the store manager.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Steve was very helpful and friendly. Top marks!

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Thank you for taking the time to compliment Steve in our Reading branch. It's always great to hear feedback like this from our customers and I will make sure to pass on your comment to the store manager.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Amazing help from the asst manager who organised my booking, found the most appropriate unit by location and size and even planned a route for me to the store avoiding a low bridge taking into account the size of my van
excellent service

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Thank you Richard for such a glowing review of the team in Reading. Always great to hear this kind of feedback and I will make sure to pass this on to the Store Manager.

Have a great day.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

The service and attention we received was absolutely brilliant. The two gentlemen on duty at the time couldn't possibly have been more helpful - they are an absolute credit to your organization. I have seldom experienced such customer focused attention and wanted to make the point much earlier. Sadly I was blocked through my office security settings from commenting on an earlier version of the feedback form. Glad that is sorted now.

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Thank you so much Kate for taking the time to leave such amazing feedback. We always endeavour to offer the best service possible so it's great to hear the team have exceed a customers expectations. I will make sure to pass on your comments to the store.

Have a great and we look forward to seeing you in store again soon.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

From start to finish the guys in Reading were totally on it. I made a reservation and was kept in touch bu phone. When the unit was available the guy I dealt with was extremely helpful and made the process of booking and moving in very comfortable. 100% for customer service. I was highly impressed. Thank you very much.

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Thank you Andrew for taking the time to recognise the guys in Reading for their hard work. Feedback like this is great to hear and I will make sure to pass on your comments to the team.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Really fantastic customer service, would definitely use again , very easy and cheap

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Thank you for taking the time to leave such great feedback for our Reading store. I will make sure to pass on your comments to the whole team.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

very helpful and good value for money.

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Thanks for taking the time to recognise the service you received in Reading. I will make sure to pass on your comments to the store manager

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

The site is brilliant and easily accessible.

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Good Afternoon Mr Adeleye,

Many thanks for storing with us at Safestore Reading and also for leaving this positive feedback.

I am really pleased you found our site at this prime location to be brilliant and I am glad the access for you is nice and easy.

If you need any assistance in the future pleases don't hesitate to ask Alan and his team.

Once again thank you for this feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Good except when I called on Monday saying I'd taken all my stuff out Sunday night. He said I had to come in and sign off and I would keep being charged. Although the following day another person said I didn't have to come in and could verbally sign off, after i was charged an extra £3.

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Hello!

Thank you Mr Merdassi for using our Safestore facility in Reading. I am really pleased to hear that you had a positive experience and found our staff to be professional and helpful. We try to accomadate our customers as best as possible hence why we accepted a different approach in you vacating your unit.I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Kind regards

Debbie Pavett
Regional Manager
Safestore
Poor

Quote given over the phone was stated to include £9000 insurance cover. On this basis I made a reservation. On arrival it turned out the quoted price included no insurance at all and I had to pay separately.

I was supposed to be sent an email telling me to bring a combination padlock (it was not clear that a lock was not included with the locker) but this did not happen, meaning I had to buy one on site for half the original quoted cost of the storage locker again. In all it ended up costing loads more than I had been quoted.

To add to this, they sent me an invoice for three times that then another one that reduced it, which caused me some degree of stress. I'm still not sure exactly what they've taken and will have to check my statement at the end of my credit card period to make sure they haven't overcharged me.

There were supposed to be three levels of security (coded gate, coded door to compound, coded padlock we had to buy or provide), but the middle level was broken throughout the experience.

I would not use these guys again, their very cheap initial quote turned out to be a total fraud. Stay well away.

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Hello!

Thank you Mr Thomas for using our Safestore facility in Reading. I am aware that you were not provided with all of the correct information which led to not a great customer experience. I have highlighted your feedback to the store so we can learn and create the right positive professional and helpful experience going forward. In regards to the security of gates we are unaware of any issues and we do check these several times daily. I will make sure that I pass on your words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.

Kind regards

Debbie Pavett
Regional Manager
Safestore
Excellent

Very good and helpful. Was very straightforward

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Hello!

Thank you ? for using our Safestore facility in Reading. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Reading.


Debbie

Debbie Pavett
Regional Manager
Safestore
Good

i can see some improvements dealing with the customers, but still you need to create ways that to encourage or to attract new customers to come to safestore rather than to leave, also the store need more trolleys.

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Good Afternoon Mr Abdelmoula,

Thank you for choosing to store with us at Safestore Reading and also for leaving us with this feedback.

I am glad to hear you are pleased with our improved customer service and we will look into trolley numbers in Reading for use.

I hope that in the future we have some attractive deals that would encourage you to store with us again . I will be passing your kind words on to Alan and his team.

Once again thank you for this feedback.

Kind Regards,
Debbie

Debbie Pavett
Regional Manager
Safestore
Excellent

The staff have been extremely helpful, pricing good, easy site to use. Would highly recommend

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Good Afternoon Mr Wheeler,

Thank you for choosing to store with us at Safestore Slough and also for leaving us with this positive feedback.

I am glad you found our site to be easy to use and also that we were competitive in this area.

However I am delighted to hear you found Alan and his team to be extremely helpful, I will be passing your kind words to the team at Safestore Reading.

Once again thank you for leaving us with this feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

clean and easy to use, access, etc.

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Good Afternoon Mr Tan,

Thank you for choosing to store with us at Safestore Reading and also for leaving us with this positive feedback.

I am glad you find our facilities to be clean and also to have easy access and being easy to use in general.
Our aim is to make storage as easy as possible for our customers.

If there is anything you need assistance with please don't hesitate to speak to Alan and the team at Safestore Reading.

Once again thank you for your feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Excellent

Very responsive, excellent communication both locally at the branch and from the centre to remind me what documents to bring. Very knowledgeable staff who were polite and involved.

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Thank you for storing with us at Safestore Reading and also for taking the time to leave us this positive feedback.

I am delighted to hear you had excellent communication from both the team at Safestore Reading and also from our customer support centre.
It is always brilliant to hear of our teams giving customers excellent service so thank you for bringing this to my attention.

Thank you once again for leaving us this feedback and if you need any more assistance please just ask James and his team at Safestore Reading.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Very good and quick service plus competitive prices you fill like everything is taken care of.I am a first time user of your company but at the moment everything is OK

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Thank you for taking the time to leave us some positive feedback and also for storing with us at Safestore Reading.

I am delighted that you have been taking care of well and that you found our service to be of a good standard.

I hope you are enjoying your first stay with us and if you need anything else during your time with us please just ask James and his team and they will be more than happy to help.

Kind Regards,

Danny King
Regional Support Manager
Excellent

Staff pleasant and very helpful

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Thank you for taking the time to leave us some positive feedback and also for storing with us at Safestore Reading Mr Visser.

I am very pleased to hear you found the staff to be both pleasant and helpful, I will be passing on your kind words to the team at Reading.

If you need anything during your stay with us please just ask James and his team.

Kind Regards,

Danny King
Regional Support Manager
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

Barleycorn Removals

Barleycorn Removals offer professional, fully insured, home moving services including packing, removals and furniture wrapping.

Moving locally and nationwide we pride ourselves on exceptional levels of care and service.

We are fully trained, fully insured and independently vetted and monitored by Checkatrade.

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