We put customer service at the heart of all that we do.
We're delighted that our customers have rated us as "Excellent" on Trustpilot, with over 10,000 customer reviews and we're rated "Exceptional" on Feefo.
We're also thrilled to have been recognised for this commitment by Feefo, an independent customer rating service. In 2026, we were awarded the prestigious Feefo Platinum Trusted Service Award for the 7th year in a row, having achieved the Feefo Gold Trusted Merchant Service for several years.
The rating on Trustpilot and independent recognition from Feefo that we're delivering such a high level of customer service is something we're really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we're determined to maintain that level of service.
