First Mile is a recycling company that aims to make it as easy as possible for businesses across the UK to recycle their waste. Formed in 2004 by owner Bruce Bratley, the company has grown from a one-man enterprise into a multi-million-pound business with over 200 employees serving over 30,000 customers - and they’re still growing.

None of the waste they handle ends up in landfill - it is all either recycled or incinerated to produce renewable energy. First Mile are innovators, always looking for new solutions to managing waste in a way that protects and promotes the environment. They’ve been recognised for their achievements and dynamic business model, and have been featured in the London Stock Exchange’s 1000 Companies to Inspire for three consecutive years.

How First Mile use self storage

We’re delighted that First Mile have used our storage facility in Birmingham for the last ten years. They use their unit space to hold all their stock and equipment, such as wheelie bins and sacks, which they can access 24 hours a day for maximum convenience.

First Mile have found that we offer good value for the space we provide, and for our flexibility. For instance, we’ve been happy to extend their car parking allocation and office space to accommodate their increase in staff members over the time we have worked together.

Operations Supervisor, Marc Leathers, would recommend Safestore to other businesses because “Their staff are helpful and they make it easy to run a business from their facilities. It’s highly accessible for us and helps us provide a great service for our customers.”

Find out more

If you’d like to know more about First Mile and how they could help your business to manage its waste more effectively and minimise your impact on the environment, check out their website here.
iseg-banner-first-mile.jpgTo find out how Safestore can help your business, call us or fill in our contact form and one of our helpful team can answer any questions you might have and identify the most appropriate size unit and/or office space for you. We have stores nationwide, close to major road and rail networks, and many of our units are accessible 24 hours a day with staff who can accept deliveries for you. If you know what you need from your storage space, you can click now to reserve a unit online with no deposit to pay.

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Alternatively, give us a ring on the following number and one of our team will be more than happy to answer any of your questions.

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Award winning customer service at Safestore

We put customer service at the heart of all that we do, and we’re thrilled to have been recognised for this commitment by Feefo, an independent customer rating service.
In 2024, we were awarded the prestigious Feefo Platinum Trusted Service Award for the fifth year in a row, as well as the first ever exclusive accolade in customer service – the Feefo 10 Year of Excellence Award!

The independent recognition from Feefo that we’re delivering such a high level of customer service is something we’re really proud of. The fact that so many of our customers are happy to leave us such positive reviews online is the icing on the cake, and we’re determined to maintain that level of service.

We’re also delighted that our customers have rated us as Excellent on Trustpilot, giving us 5 (4.8) stars from over 8,500 customer reviews.

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