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Our Customer Reviews

Safestore Customer Reviews

Safestore is rated "Excellent" from more than 12,000 independent reviews on Trustpilot. Trustpilot is an independent review platform, and reviews are published by Trustpilot, not by Safestore. Below, you can browse the latest reviews or read all Safestore reviews on Trustpilot.

What our customers are saying

In 3 years I never had one problem

Kevin · Experience on

5 stars

In 3 years I never had one problem, always professional from opening my account to closing it

Easy to deal with good 3 month reduced…

Stephen · Experience on

5 stars

Easy to deal with good 3 month reduced rental offer… friendly helpful staff

Smooth and easy process

Divine ·

5 stars

Such a smooth and easy process. Moved in my things within a student locker within 24 hours, which was perfect for storing items in between a move that couldn't fit in my car/ bedroom. Great assistance on site by Rahat and very local distance!

Impressed with the friendly and…

JD ·

5 stars

Impressed with the friendly and professional approach from all staff encountered. The facility is immaculate and security for my possessions is reassuring. Its exactly what you need from an external storage: lock and leave with peace of mind.

Heather and Sarah were great

JPR ·

5 stars

Heather and Sarah were great. This is the first time we have ever put anything in storage. The staff were very welcoming, explained the set up, showed us various storage units, explained exactly what we would pay (no hidden costs) and the T&C's, we couldn't have asked for better services. Thank you very much.

A nice friendly welcome from Chis

Niall ·

5 stars

A nice friendly welcome from Chis. It was a frictionless move. Easy to follow steps regarding security. If I was to have one quibble there wasn't any signage to the lifts. It was a bit like your first day at school. Trying to remember where they were.

Read all Safestore reviews on Trustpilot

Last updated: November 2026

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