Self Storage Units in Paddington - Marble Arch

Very helpful service from Toni.

They were very professional, always available and made the process as smooth as it could be.

Amazing, all the staff is super kind, helpful and well trained.

The conversation before attending the office with a man called Sebastian was both warm and friendly.

I was happy to attend the office with my elderly mother who appreciate the warm office and relaxed atmosphere while completing forms.
Thank you to your staff for your help during a difficult house move.

Friendly and easy to use. Will certainly be back.

Fab service

Happy with delivery timing

Bad service. Was told I can close down the account on the day but that was not the case. They made me pay another 2 weeks. I have closed the storage 1.5 weeks ago and today they have debited me another month's worth of money!!! Unbelievable.

Friendly helpful and a complete service. Facilities were excellent and state of the art leaving me with confidence about the facility. Pricing was also the best I could find so everything I wanted and more at a fraction of the price of competitors in the area.

Staff very polite and helpful, storage area very clean and easily assesable.

Very friendly and helpful service from Kevin! And the entire process of renting a space was easy and handled very professionally.

Good. Staffs are nice.

Will use in the future, very good service.

That’s very kind.

This is for the Safestore Leith branch in Edinburgh. We arranged a unit but unfortunately the occupants kept it on. We were offered another 175 sqm unit, which on opening the door, appeared to be smaller than another 175sqm that we had been shown previously. It was the only large unit they had available, so we signed up to take occupancy the next day. On getting home, my husband was working the space out as we had measured up for our sofas. My husband and son discussed the space issue and went back to have another look at the unit when the measured it up. It worked out that it was only a 115sqm unit but that we were being charged for a 150sqm. By anyone's reasoning this is nothing short of fraud. We cancelled the contract, received my first 4 weeks refund on the spot, but I am still awaiting confirmation of from Safestore of the contract cancellation. I only hope that the manager there has dealt with the cancellation properly because of the issues we raised. We in turn went with the Safestore branch at Fort Kinnaird and the manager there could not have been nicer when we told him of our issues. We have ended up with a far better unit than we had been offered at the Leith branch.

👍 very good

Very friendly staff, good pricing