Self storage units in Poole

Great Staff Great Attitude Great Value Miles apart from the Big Yellow the staff there need to go and train at Safestore for 6 months. Thank you Safestore A+++++++

Good service

The service was the best I have had in a long time. Peter who I primarily dealt with was brilliant, extremely friendly and professional throughout, I dealt with Martin a little bit who also came across as similar to Peter. During a tough and stressful time it was an extremely easy process where the excellent customer service helped throughout (right when it was needed). All the terms were made clear from the beginning and there has been nothing I haven't been told about. I downgraded the size of unit from what I originally booked and there was zero sales pressure to be put into a larger one which I appreciated, and as mentioned the two staff members mentioned were great at ensuring I got just what I needed and I wasnt wasting money. Cant thank them both enough especially Peter since he was who I was primarily dealing with.

Great Experience, Excellent Customer Service,
I will definitely use Safestore again

Very helpful staff and a very competitive price Many thanks

An easy process to go through with options for everyone. Very helpful

Very knowledgeable and helpful so we only paid for what we needed.

Excellent service and staff. The storage room exactly what we need.All sorted in short time.
Good value.
Highly recommend to everyone.

Very friendly and helpful staff

Easy to deal with everything explained and great amount of size units to hire

V helpful staff. Great price, half what I was paying at Big Yellow!

I was very pleased with the overall friendly and helpful service and would highly recommend you to anyone in the future.

STAFF were excellent and very friendly.

Really easy and efficient, would definetely buy again.

The whole experience from initial contact with the company to completing the use I made of the storage, was very simple. I needed some very short term storage for some household effects during a downsizing move into a flat, and only paid for the three days I required to achieve this. Very friendly and helpful staff both on the phone and face to face. No complaints at all.

I have only just joined SafeStore, but on the day of arrival at the Wallisdown Road store I had trouble with three bank cards malfunctioning, while attempting to pay at the desk. Luckily the store/desk manager there was really nice and very patient and helpful, and went out of her way and stayed over time in the afternoon until she made sure that my payment went through and that all my possessions were safely housed in store. I highly commend her, and her manners and helpfulness made what could have been a disastrous and very stressful day, a success.

Of the company, the only thing I would ask, is to perhaps allow some alternative form of first down-payment (as a safety net only in similar cases) - as all the delay and hassle could have been avoided were I able to pay via internet banking transfer or cash when my cards proved faulty.

photos online are completely misleading and not like the actual store. The staff took so long to process everything too. Please go into the storage unit and have a look at it before you actually use their service. I would never go back to them or recommend them to a friend. I paid for a 16sq meter storage unit only to find out that you actually share a storage space with other people. I just think that the lack of communication and element of dishonesty in the service is disgusting.