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Opening Times
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Store manager: Richard Elson

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Address.

North Way

Off North Gloucester Road

Bristol

BS34 7QG

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Richard Elson

  • On A38 next to Rolls Royce
  • 24 hour access available
  • Confidential archive disposal
  • Forklift and waste disposal service
  • 20% off for long term stays
  • Deliveries accepted on your behalf

Self Storage Centre in Bristol

Located off the A38 on North way, next to Rolls Royce and opposite Filton Primary School, this store is perfect for those looking for storage in the city of Bristol. 

This store has 24 hour recorded CCTV, fire protection and intruder alarms and an out of hours security guard. As the sole key holder to your room, you'll have unlimited access during opening hours.

Whether you’re looking for business, household, student or archive storage, you’re sure to find exactly what you need with our team of friendly advisers. Find out more, get in touch with us today.

“My initial enquiry was followed up with both a phone call and an email. As a first time user of a self storage facility I was impressed with the friendly and efficient customer service, the thorough explanation and tour of the facility itself. I would definitely recommend Safestore."

95%
feefo
Find your ideal storage size.

We have a range of storage solutions at Bristol Filton Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0117 979 9799
What our customers think
95%
41 reviews
Excellent

Staff very helpful at Filton Bristol branch

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Thank you for your positive feedback for our team in Filton. We are pleased to hear our team were so helpful and friendly. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Good

Very helpful in meeting our requirements. Staff both friendly, welcoming and approachable.

The only downside is that the facility only has one lift to access floors above ground level and when this breaks down there is no access to your unit.

My family and I experienced this last week. Having to clear our house by the Friday, whilst bringing another load in for storage, the lift had a fault. I was asked to take my belongings back and come back later which I refused to do. I'm paying for a storage facility. I was given a ground floor temporary space until the lift was fixed.

Apart from that, all's good.

Thanks

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Thank you for your feedback for our team in Bristol Filton. We are pleased to hear the service you received was helpful and met with your storage needs. The lift fault on your moving day must have been inconvenient, but I am pleased to hear our team provided you with a temporary room so you could complete your move in a timely manner. I would like to take the opportunity to thank you for your patience on behalf of the team in Filton, whilst the lift was repaired. Your comments have been shared with the Store.

Louise Smith
Safestore
Good

very helpful and did what it said on the tin

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Thank you for your feedback for our team in Bristol Filton. We appreciate you taking the time, and your comments have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Good

Explained everything well and made sure I had opportunity to view all sizes of units before committing.

Very pleased.

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Thank you for your positive feedback for our team in Bristol Filton. We are very pleased to hear the service you received was of a high standard. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Efficient, clean, friendly staff, close to my home address.

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Thank you for your positive feedback for our team in Bristol Filton. We are very pleased to hear the service you received, and the cleanliness of the facility, was of a high standard. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Excellent customer service, especially by Rachel. The whole process was painless. Couple of minor issues which were dealt with promptly by Rachel. Would recommend.

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Thank you for your positive feedback for our team in Bristol Filton, especially for the service you received from Rachel. We are so pleased she was able to make the storage process painless, and was able to overcome any difficulties or problems for you on the day. I have passed your comments onto the Store Manager who will be happy to share them with her.

Louise Smith
Safestore
Excellent

It was 4pm on the 26/7/2016 when i got to safestore reception, everything was perfect, clear, easy and informative. The staff explained everything before you needed to ask which always helps!!

However i didnt realise i needed to pay via my card for legal purposes so started crying as i didnt have any money on my card and only had cash on me. Plus i was paying a man 25 quid an hour to move my stuff and was just overall stressed with moving anyway. I thought id be on the street with all my stuff as at 4pm i wouldnt get anywhere else.

Just as i was about to lose the plot completely the assistant manager who was on the phone at the time through all of this had instantly stopped making her call and she saw my issues and came over to me straight away. She instantly soothed me and reassured me that i would not be left on the street with my stuff, and that would i like a cup of tea before we decided what she could do to help.

I cant stress enough how she Instantly and just from her two minute chat made me feel so secure and relieved, and i felt like she truly cared and truly wanted to help me, i also trusted her completely and havent felt like that about service providers for some decades!!.

After my tea and fag she came to me and asked if i would like a lift to the local bank so i could pay some money into it (i dont drive and my driver had left for another job by this point and as it was 4pm getting a taxi or bus would have meant missing the bank as they close in filton at 4.30pm so i wouldnt have been able to pay on my card) Her offer not only saved my entire life that day!! but also still allowed safestores staff to be able to stick to the statutory procedure safestore must follow for all customers on their first visit.

Not only did this wonderful amazing lady who was called RACHEL CHITTY go out of her way to help me, she also managed to meet safestores guidelines through her problem solving. Very clever indeed.

May i add she did not have to do any of the above as i did not comply with your legislation and as a safetore employee she was well within her legal rights to refuse me that day.

However RACHEL CHITTY has shown that she has a rare and extra special skill all employers hunger for from their employess, and that is that she not only cares for her own job, she cares for her customers and the whole companies reputation.

She really did go that extra mile and that is rare to find these days i can assure you. Its been such a refreshing experience and such a relief to have someone who really does do what they are supposed to be doing in service roles.

She is a credit to safestore and as the manager was out that day i think she really did manage your company impeccibly.

I hope she gets credit for this incident and i hope she is recognised for her excellence, it would be a shame for such a valued employee to not be highlighted by the higherarchy of the business.

Kind Regards
Hayley Elford
07564837470

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Thank you for your positive feedback for Rachel in our Filton store. It is fantastic to hear how helpful and reassuring she was, on a day that we understand can be both stressful and emotional. Her service to you has been highlighted to the Store Manager at the branch, and also to the Regional Manager.

Louise Smith
Safestore
Excellent

Excellent customer service, all my expectations were met and exceeded. Absolutely lovely people and a great help with suggestions about what to use to store certain items. Very satisfied and happy with everything that they are doing.

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Thank you for your positive feedback for our team in Bristol Filton. We are very pleased to hear the service you received was so helpful and that they were able to guide you through the whole process whilst exceeding your expectations. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Their help was exemplary. I needed to organize storage for a friend and they made it easy. Prompt follow up emails confirmed booking details

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Thank you for your positive feedback for our team in Bristol Filton. We are very pleased to hear the service you received was of such a high standard, and they made the whole process easy and straight forward. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Customer service excellent, site secure and storage very good.

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Thank you for your positive feedback for our team in Bristol Filton. We are very pleased to hear the service you received was of such a high standard. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Good

They provide a flexible service that has met our requirements.

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Thank you for your feedback for our team in Filton. We are pleased to hear that the service you received and the storage facility met with your needs. I have passed your comments onto the Store Manager who will be pleased to share them with his team.

Louise Smith
Safestore
Excellent

Bristol, Filton Store - Weds 20th July, 2016
Excellent Customer service from a staff member called Eliza.
She made me feel welcome and calm about the potential situation of moving personal belongings into storage. She was always smiling, looked at various affordable options for me, and made me a cup of tea :)
I hope this feedback will reach her personally and also her manager.
Kind regards
One Happy Customer.

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0 Replies
Excellent

Second time I have used personal storage so I knew the process. Very quick same day access. Easy access just off the A38. Friendly helpful staff. Very clean storage unit.

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Thank you for your positive feedback for our team in Bristol Filton. We are pleased to hear that our facilities and service were of a high standard. Your comments have been passed onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Very professional and so convenient. They really have thought of everything!

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Thank you for your feedback for our team in Filton. We appreciate you taking the time to provide us with helpful and positive comments which have been shared and passed onto the Store Manager and his team.

Louise Smith
Safestore
Excellent

Very well organised. I've never used storage before, but everything was clearly explained to me by helpful staff (both on the phone prior to booking, and when at Bristol Filton Safestore).

Would definitely use again, and recommend to others.

Many thanks

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Thank you for your positive feedback for our team in Filton. We are pleased to hear that your storage experience with us has been a helpful and organised one. Thank you very much for your recommendation. Your comments have been shared with the store and the Store Manager.

Louise Smith
Safestore
Excellent

Great service; friendly and helpful.

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Thank you for your feedback for our team in Filton. We are pleased to hear the service you received was so helpful and friendly. Your comments have been shared with the Store Manager who will be pleased to share your feedback with the team.

Louise Smith
Safestore
Good

Despite having checked that I could leave on a certain date before I paid, I was still required to pay an extra day in the end. Otherwise very good, cheap service

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Thank you for your feedback for our Store in Bristol Filton. Your comments have been passed onto the Store Manager who will be happy to discuss the situation with you.

Louise Smith
Safestore
Good

High quality service.. but it would be better if the notice period for termination could be shorter than 14 days.

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Thank you for your feedback for our team in Filton. We are pleased to hear the service you have received has been of a high standard. Your comments regarding the notice period have been noted.

Louise Smith
Safestore
Good

All quite good but one very bad situation did occur:

You have a policy of beating any other like4like quote and then 10% below that, which is all very good and appreciated. However, when it came down to your operators at the store creating the contract agreement between us, they said they were not able to obtain the same deal on their computer systems and tried to get me to sign a higher price deal which they said was the best their computers would offer. It took me to get annoyed and then have to use my own mobile phone to contact your customer services. They said we should just write the pre-agreed price in pen against the computer total as an amendment. Really this was not good enough as the agents did not know they could do that and were insisting I sign for something we were not in agreement upon. I don't blame them, they were both pleasant enough but your systems evidently need correcting.

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Thank you for your feedback for our store and team in Bristol Filton. We are sorry to hear there has been some confusion over the on going price for your unit, and your comments regarding this have been noted and passed on. If you would like to discuss your account in further detail, the Store Manager will be happy to address any concerns you may have.

Louise Smith
Safestore
Excellent

Very courteous friendly and helpful staff - can't be faulted

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Thank you for your positive feedback for our team in Bristol Filton. We are pleased to hear the level of service you have received is of a high standard. Your comments have been passed onto the Store Manager.

Louise Smith
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

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