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Opening Times
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Store manager: Heath Marshall

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Address.

356 Newport Road

Cardiff

CF23 9AE

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Heath Marshall

  • On the A4161 Newport Road
  • 24 hour access available
  • Dedicated business units with own entrance
  • 20% off for long term stays
  • Business lounge with free WiFi
  • Deliveries accepted on your behalf

Self Storage in Cardiff Newport Road

Safestore is next to Porcelanosa and The Gym, just off the A4161 and near the M4 (J29 or J30). Cardiff Queens Street train station is close by and buses 30,45,49 and 50 stop outside the store.

The Newport Road store has 24 hour recorded CCTV, fire protection and intruder alarms. Security is paramount at Safestore and as the sole room key holder you have unlimited access during opening hours.

So if you're looking for a safe and secure place to store personal or business items, and you're in north or east of the city centre, the staff at Safestore Cardiff Newport Road are here to help.

“My first time using Safestore has exceeded expectation. From my first enquiry online to the follow up calls, offers, price negotiation and even help organising the van, all of the staff have been friendly and informative and nothing has been too much trouble. I wouldn't hesitate to recommend the Safestore to anyone."

90%
feefo
Find your ideal storage size.

We have a range of storage solutions at Cardiff Newport Road Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
02920 492814
What our customers think
90%
39 reviews
Excellent

Very responsive service from Heath and Sara, transparent pricing, great deal and easy access.

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Thank you for your positive feedback for our team in Cardiff Newport Road. We are pleased the service you received and the facilities provided were of such a high standard. Your comments have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Excellent

If i could offer higher feedback I would! Heath and Sarah have amazing customer service skills an a huge asset to safestore. As a business we look for a solutions that are not necessarily the cheapest but value for money and this branch does that! We will definitely use again and again! Thank you

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Thank you for your positive feedback for our team in Newport Road. We are very pleased to hear the level of service and professionalism you received from Heath and Sara was of such a high standard. We look forward to your continued custom. Your comments have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Excellent

Really helpful staff

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Thank you for your feedback for our team in Newport Road. We do appreciate you taking the time to provide us with your comments and they have been passed to the Store and the Store Manager.

Louise Smith
Safestore
Excellent

Extremely helpful and informative staff in person and over the telephone. I would highly recommend due to fantastic customer service especially Sara.

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Thank you for your positive feedback for our team in Newport Road, especially regarding the service you received from Sara. Thank you for your recommendations and your valued custom. Your comments have been shared with the Store Manager who will be very happy to share this with Sara.

Louise Smith
Safestore
Excellent

Expensive boxes and packing equipment but otherwise very good.

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Thank you for your feedback for our team in Newport Road. We have noted your comments regarding our packaging materials, but we are pleased the service you received was of a high standard. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Good

Clean , Friendly , Plenty of Tools to help move your goods to the storage.

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Thank you for your feedback for our team in Cardiff Newport Road. We are pleased to hear that the facility and the service you received was of a high standard. Your comments have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Excellent

V good responsive service - when I took them up on their price match policy they were as good as their word. I would recommend them & use them again.

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Thank you for your positive feedback for our team in Cardiff Newport Road. We are pleased to hear that we were able to offer you the best policy price for your storage needs. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

Very helpful staff. Great facility.

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Thank you for your feedback for our team in Newport Road. We do appreciate it and your comments have been passed to the Store Manager who will be pleased to share them with his team.

Louise Smith
Safestore
Excellent

Staff have been so friendly and it's all been really simple. Fantastic too that they accept the tesco vouchers and we're willing to let the offer of half price storage for 8 weeks along as our date kept moving on.

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Thank you for your positive feedback for our team in Newport Road. We are pleased to hear the service you received was of a high standard, and that we were able to help you by extending your discount. I have passed your comments onto the Store Manager who will be very pleased to share them with the store team.

Louise Smith
Safestore
Excellent

nothing to add

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0 Replies
Excellent

All very smooth from enquiring to actually moving in.
We were a week later than we thought we would be ready .
It was no problem.
Would recommend them and also use them if required.

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Thank you for your positive feedback for our team in Newport Road. We are pleased to hear that our team were able to make your stay with us a pleasant experience. We look forward to your returning custom and your comments have been passed to the Store and Store Manager.

Louise Smith
Safestore
Poor

Staff were a little confused and our lock didn't fit the door properly, but we were left to deal with it ourselves.

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Thank you for your feedback for our team in Newport Road. Your comments have been passed onto the Store Manager, who will be keen to discuss your experience.

Louise Smith
Safestore
Excellent

Fast and efficient and very helpful

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Thank you for your feedback for our team in Newport Road. We are pleased to hear the level of service you received was of a high standard. Thank you for continued custom.

Louise Smith
Safestore
Excellent

Sara at reception (Cardiff Newport Road) was brilliant!

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Thank you for taking the time to leave such positive feedback for Sara in our Newport store. Your comments have been passed onto the Store Manager who will be happy to share your feedback with her.

Louise Smith
Safestore
Bad

Very unclear explanation of costs prior to visit resulting in price doubling from online quote. No clear explanation of when booking ended. Innumerable extra costs. Pointless charge for mandatory insurance which was not detailed until point of payment. Very, very poor and a complete swindle.

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Thank you for your clear and honest feedback for our Store Newport Road. We are very sorry to hear that your experience with Safestore has not been a positive one. I have passed your comments onto the Store Manager who will be in touch with you to discuss your account and experience.

Louise Smith
Safestore
Excellent

Staff were exceptionally polite and all too happy to help which made it a very smooth process, however having only 2 staff members present at busy hours did not help as queues were long

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Thank you for your positive feedback for our team in Newport Road. We are pleased to hear the level of service you received was of a high standard but sorry to hear you had difficulties accessing your space during busy times. Your comments have been passed onto the Store Manger.

Louise Smith
Safestore
Good

The service was nice and facilities are good. The price was high compared to friends and availability was incredibly low (which is to be expected at this time of year).
There was only 1 lift throughout the site, which is crazy as there are 4 floors and the lifts were constantly in operation, meaning lots of waiting.
There was a metal beam in my unit around shoulder height without any padding, allowing the potential to do serious damage at any point during the usage; I'm sure this is a health and safety violation, so we stayed to the other side of the room.

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We appreciate you taking the time to provide feedback for our team in Newport Road. Your comments regarding the beam in your room have been noted and passed onto the Store Manager. We are sorry to hear your access was impeded by the sole lift in operation, but we thank you for your patience and understanding. The Store Manager will be happy to discuss your account with you.

Louise Smith
Safestore
Good

The staff were great and it was quick and easy to move in, however, on busier days it becomes a little more difficult as there aren't that many trolleys on site. On the day we moved back out it was a little busy, and one person had parked a large moving van directly in front of one of the loading bays, meaning no one could get in or out of that shutter door. I wish that the staff would have been there to tell them to move back a meter or so, because that would have solved the entire issue. However, the staff didn't seem bothered by the obstructed door. When there are only two main entrances, its a pain when one is completely blocked. I can imagine there can be much busier times, and in those times, one lift for all those people isn't really enough, but not much can be done about that. I would definitely recommend to others as it was cheap and easy to move in and out. I still think that charging me extra for an 8 day stay, when I managed to move out early (within the 7 days) was wrong. I think you should refund people the money if they move out sooner, it isn't very fair, and would make me cautious of booking again.

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Thank you for your feedback for our team in Cardiff Newport Road. We are pleased you received good service from our team, however, your comments regarding the difficulties accessing your space and the charge you received have been passed onto the Store Manager. He will be happy to discuss your account with you in more detail.

Louise Smith
Safestore
Excellent

Very helpful staff, good access, good service.
The only thing we didn't like was the loud radio in the background, which was a little stressful when we were moving heavy boxes up and down.

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Thank you for your feedback for our team in Cardiff Newport Road. We are pleased to hear the service you have received has been of such a high standard. Your comments regarding the radio have been noted and shared with the Store Manager.

Louise Smith
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

Mr Move It

Mr Move It is a family run business with over 15 years’ experience in the removals and storage industry.

We offer a range of services from a basic removals package to an expert packing service.

Our aim is to help make your moving day run smoothly. No job is too big or too small for us to undertake.

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