Self storage units in Eastbourne

After a sticky start over the way they sell the pricing I am reasonably happy. Access is easy enough day or night. Basically they provide storage with access.

I have never experienced customer service like it! The team at the Eastbourne Safestore, Joanne in particular, are absolutely fantastic! Always friendly, always helpful.....we cannot recommend them enough. The storage facilities are easy to use, too!

great experience

My furniture removal people were not very together unfortunately - so I think they arrived quite late (they were travelling down from North London). But your team waited and assisted them to get everything in. (I think we needed a larger unit than I had already booked). I then went the next day to finalise the paperwork and the Manager explained everything very clearly.

Helpful, friendly, polite staff. Nothing too much trouble. Excellent customer service.

Staff were very helpful understanding my need's showing me different size lock ups and which was best for my needs, even offered to help me with heavy boxes if needed.

Very friendly staff who facilitated a smooth move
Thank you

Good place

From visiting the office to getting my equipment safely into storage was a seamless and pain free operation

Very helpful informative staff. A no hassle service.

Yes

Great friendly service everything explained well and lovely modern clean facilities for storage.

Excellent service with very friendly and helpful staff. I have used them before and will do again.

I have no problem with the staff members at Safestore, they were very friendly, welcoming and helpful. But the storage facilities provided left much to be desired. I had no previous experience of storage facilities, so was unaware of sizes and booked space recommended for a one bedroom flat. We had a 3 piece suite, a king size divan bed and headboard, 2 small bookcases and 4 bedside cabinates. We did manage to squeeze this assortment of items into a 35 sq ft space (as recommended) but with a great deal of difficulty and much ingenuity. The king size mattress we had problems getting through the door opening as the dimensions were not as high or wide as the mattress. The floor of the storage space and access corridors were dirty and marked the pale frabric of the bedding, even though it was swept out for us. We could have requested a bigger facility but by the time we had loaded half our stuff and became aware we could struggle, it didn’t seem a good idea to have to unload the space and transfer everything into a larger space. Also didn’t want to pay extra to hire another space. We were very relieved when we managed to close the door and padlock it, finally.

All was as expected and done with a smile.

Very good very helpful when I had to increase storage sixe8

Staff at Eastbourne made me very welcome & helped me with what size storage room I needed, jo was really good to me on the day, very friendly. Would definitely recommend to anyone.