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Opening Times
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Store manager: Anthony Hartness

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Address.

155 Chalton Street

London

NW1 1NR

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Anthony Hartness

  • Behind Euston Train station on Chalton Street
  • 12ft high ceiling
  • All rooms on the ground floor - no need to use a lift
  • Individual unit fire protection system
  • 20% off for long term stays
  • Internal car parking

Self Storage Centre in Camden

Safestore Camden is conveniently located on Chalton Road, directly opposite the Regent Theatre.  It’s geographically located directly between Mornington Crescent Tube Station and London Euston Train Station.  Making it convenient for those in Kilburn, Marylebone, Euston and Chal Farm as well.

All of our stores are equipped with fire protection, but this store is one of the few that has a compartmentalised mist system keeping your belongings even safer.  The entire site is on the ground floor, with dedicated parking and two loading bays.

So if you need business, household, archive or student storage, the store team at Safestore Camden are ready and waiting to help with all your storage enquiries. Get in touch with us today.

" Friendly, professional, inexpensive and flexible. Shopped around and were the best choice."

96%
feefo
Find your ideal storage size.

We have a range of storage solutions at Camden Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
020 7387 8383
What our customers think
96%
20 reviews
Excellent

Professional - well organised - good service

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Thank you Mr Holloway for using our Safestore facility in Camden. I am really pleased to hear that you had a positive experience and found our staff to be professional and well organised. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Customer service was great. Friendly and informative phone service on first contact - with written information from our conversation provided via email during our call, was a very nice detail.

On arrival super friendly staff make the process painless. A+++

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Thank you Mr Johnson for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be informative and helpful. It's great to read that you appreciated the finer details. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Very helpful and good service.

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Thank you Miss Grutter for using our Safestore facility in Camden. I am really pleased to hear that you received good service and found our staff to be helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

I checked in to my Safestore storage on Bank Holiday Monday. The guy in charge was very helpful and friendly while sorting out my registration and payment details.

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Thank you Miss Chan for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be friendly and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Fantastic customer service. Emailed from the US and received prompt and informative responses. Glad that I found Safestore, fit our needs perfectly.

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Thank you Mr Halpern for using our Safestore facility in Camden. What a great bit of feedback! I am really pleased to hear that we dealt with your enquiry remotely and were able to give you informative and prompt responses, helping you in making your decision. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Friendly staff

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Thank you Miss Lau for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

I had a great experience with Safestore. I was very simple to store my luggage and to pick it up.

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Thank you Miss Flynn for using our Safestore facility in Camden. I am really pleased to hear that you had a great experience in store and that our process of check in and check out was simple. I will pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Arron was very friendly and charming! Will most definitely use this service again in the future :)

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Thank you Ms Sun for using our Safestore facility in Camden. Arron is indeed a very friendly and charming young man! I will make sure that I pass on your kind words to the Arron. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Good

Good Team

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Thank you Mrs Gilbert for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Great customer service, the guy at Camden was amazing he waited past his hours for me! Can't thank him enough

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Good Afternoon Mr Marchant, thank you for taking the time to provide us with your feedback. I am pleased to read that Anthony & our team at Safestore Camden, showed the right values & commitment in staying behind to welcome you in. I will be certain to pass on your thanks to the team. Thank you

Paul Nicholas
Regional Manager - Safestore
Excellent

The service is great and convenient. Workers are nice as well.

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Thank you Mr Tey for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Good

The people are nice, the service is good ans quick.
However, maybe a little bit expensive..

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Thank you Mr Tardy for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Great customer service, good facilities, easy account set up and convenient location. I booked over the phone the day before, drove my stuff over and was moved in and on my way home within 20 minutes.

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Thank you Miss Burns for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Bad

Complaint sent to Safestore:

"Good afternoon,

I'm contacting you to request the full refund of a 'moving in charge' that I was required to pay at Camden Safestore (155 Chalton Street, London, NW1 1NR) on 24/06/16.

I originally sought a quote from Safestore on Saturday 23/06/2016; intending to move property into storage the following day. I completed an online application, and shortly afterwards I received an email confirming a quote for a 50 sq/m unit for £33.88 pw. There is no mention in this email of any additional charges.

I was then phoned by a member of your sales team (I believe named Daniel Olewnik). As there were no 50sq/m units available, I was offered a quote for a slightly larger 55sq/m unit (with £2000 insurance cover). Your member of staff quoted that (with a 50% discount for the first eight weeks), this would cost £39.55 pw. He told me that I'd pay no deposit for the unit, and made no mention of any other charges I'd be required to pay. I agreed to this rate, and I received an email from Daniel Olewnik confirming that I had booked a unit for the following day; 24/04/16. The email made no mention of any additional charges.

I budgeted on this basis, and booked a rental van for the following morning in order to transport my items to storage. I prepared my property into a number of boxes.

On 24/04/16, my sister and I loaded my property into our rented van, and transported it to Camden Safestore. Once there, your member of staff encouraged us to begin unloading our stuff into the unit, whilst he prepared the paperwork for us to sign. Again, there was no mention at this point of any additional charges.

As advised, we emptied the property into the unit, then went to sign the paperwork. I had hired the van for a limited period, so didn't have long to complete the paperwork and return it. It was only at this point - when the contract was first handed to me - that I was made aware of an apparent £134.05 'moving in charge' that I was required to pay in addition to my first month's rent upfront. I queried this with your member of staff, and he indicated that we should have been made aware of this charge on the phone. He also said that this was a common complaint from customers, and that the sales team (apparently not employees of Safestore Camden) could often be "sneaky like that". He suggested that the charge was most likely "hidden in the small print". He suggested I contact his manager during the week, as there was nothing he could do about the charge, and wasn't even able to properly explain what it was supposed to cover.

As I only had access to the van for a limited time, I simply didn't have time to refuse to pay the charge, unload the unit and transport my property back home before returning it. I was totally trapped, and forced to pay almost double what I'd expected.

It seems to me that this practice is a total con. The advertisement of a 'zero deposit' and half price weekly fee very clearly gives the impression that charges for storage are limited entirely to the weekly rate. There was no mention of this additional cost until I was effectively forced to accept it; right at the last minute once all my property had been loaded into the storage unit. This is very obviously unfair.

I have checked your website thoroughly, and have copies of the notes I made during my conversation with your salesman on 23/04/16. There was no mention of this additional charge.

Similarly, in the contract I have been provided, there is no mention of any 'moving in fee'. Frustratingly, the contract does not not determine how much of my £304.36 fee (not including padlock) was to cover the moving in charge. I'm only aware of the £134.05 figure because your member of staff told me that this was the fee I'd paid. In fact, by my calculations, it seems I've been overcharged by at least £146.16. The figure I was quoted - £39.55 pw - should have amounted to a £158.20 cost for the first four weeks (£146.16 less than the storage fees I paid)."
Will Richards"

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Good Morning Mr Richards, I have spoken to Anthony our Store manager at Camden Safestore to understand exactly what has happened regarding your move in with us. I believe Anthony spoke to yourself yesterday to resolve the issue. I do sincerely apologise for any inconvenience or distress this may have caused, as our absolute intent is to make moving in at Safestore quick, easy and hassle free. The error in store, was one of administration, as a result I will be visiting the team next week to further understand how this occurred, & to ensure a repeat is avoided. Thank you for your patience in giving us the opportunity to resolve this matter. Thank you

Paul Nicholas
Regional Manager - Safestore
Excellent

Friendly, professional, inexpensive and flexible. Shopped around and were the best choice.

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Thank you Mr Benson for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Good service

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Thank you Kwanta for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Extremely helpful in every respect - in choosing the appropriate sized space, negotiating the deposit, directing my movers and helping them unload.

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Thank you Miss Masters for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Good

The location is good , its not far from kings cross station, however, its hard to find the exact location as there is a lot of short cuts and it confues people. Staffs are friendly , nice and helpful.

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Thank you Miss Ao for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If you need directions in the future, please feel free to call the store for the most direct route. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

The staffs were friendly and everything was very covienient. The price was satisfactory too.

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Thank you Mr Chou for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Good customer service.

Secure building.

Great location.

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Thank you Ms Albino for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

Budge-it Removals Ltd

Budge-it Removals Ltd. Is a family run business with our team of fully trained reliable staff.

We are available 24 Hours / 7 days a week for all your removal needs. Our friendly professional team will ensure your move is smooth and stress free. We pride ourselves on offering excellent customer service, backed up with skills and knowledge.

  • Removal specialists
  • Experienced and professional
  • Packing service
  • Fully insured
  • Friendly and reliable
  • Available at short notice

No job too big or small, full house removals to single items.

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