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Opening Times
Call us.

Store manager: Benedict Halm

Address.

155 Chalton Street

London

NW1 1NR

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Benedict Halm

Self Storage Centre in Camden

Safestore Camden is conveniently located on Chalton Road, directly opposite the Regent Theatre.  It’s geographically located directly between Mornington Crescent Tube Station and London Euston Train Station.

All of our stores are equipped with fire protection, but this store is one of the few that has a compartmentalised mist system keeping your belongings even safer.  The entire site is on the ground floor, with dedicated parking and two loading bays.

So if you need business, household, archive or student storage, the store team at Safestore Camden are ready and waiting to help with all your storage enquiries. Get in touch with us today.

" Friendly, professional, inexpensive and flexible. Shopped around and were the best choice."

97%
feefo
  • Behind Euston Train station on Chalton Street
  • 12ft high ceiling
  • All rooms on the ground floor - no need to use a lift
  • Individual unit fire protection system
  • 20% off for long term stays
  • Internal car parking
Find your ideal storage size.

We have a range of storage solutions at Camden Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. We hope you will be one of them.

Need help?
Speak to a team member
020 7387 8383
What our customers think
97%
20 reviews
Excellent

Great customer service, good facilities, easy account set up and convenient location. I booked over the phone the day before, drove my stuff over and was moved in and on my way home within 20 minutes.

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Thank you Miss Burns for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Bad

Complaint sent to Safestore:

"Good afternoon,

I'm contacting you to request the full refund of a 'moving in charge' that I was required to pay at Camden Safestore (155 Chalton Street, London, NW1 1NR) on 24/06/16.

I originally sought a quote from Safestore on Saturday 23/06/2016; intending to move property into storage the following day. I completed an online application, and shortly afterwards I received an email confirming a quote for a 50 sq/m unit for £33.88 pw. There is no mention in this email of any additional charges.

I was then phoned by a member of your sales team (I believe named Daniel Olewnik). As there were no 50sq/m units available, I was offered a quote for a slightly larger 55sq/m unit (with £2000 insurance cover). Your member of staff quoted that (with a 50% discount for the first eight weeks), this would cost £39.55 pw. He told me that I'd pay no deposit for the unit, and made no mention of any other charges I'd be required to pay. I agreed to this rate, and I received an email from Daniel Olewnik confirming that I had booked a unit for the following day; 24/04/16. The email made no mention of any additional charges.

I budgeted on this basis, and booked a rental van for the following morning in order to transport my items to storage. I prepared my property into a number of boxes.

On 24/04/16, my sister and I loaded my property into our rented van, and transported it to Camden Safestore. Once there, your member of staff encouraged us to begin unloading our stuff into the unit, whilst he prepared the paperwork for us to sign. Again, there was no mention at this point of any additional charges.

As advised, we emptied the property into the unit, then went to sign the paperwork. I had hired the van for a limited period, so didn't have long to complete the paperwork and return it. It was only at this point - when the contract was first handed to me - that I was made aware of an apparent £134.05 'moving in charge' that I was required to pay in addition to my first month's rent upfront. I queried this with your member of staff, and he indicated that we should have been made aware of this charge on the phone. He also said that this was a common complaint from customers, and that the sales team (apparently not employees of Safestore Camden) could often be "sneaky like that". He suggested that the charge was most likely "hidden in the small print". He suggested I contact his manager during the week, as there was nothing he could do about the charge, and wasn't even able to properly explain what it was supposed to cover.

As I only had access to the van for a limited time, I simply didn't have time to refuse to pay the charge, unload the unit and transport my property back home before returning it. I was totally trapped, and forced to pay almost double what I'd expected.

It seems to me that this practice is a total con. The advertisement of a 'zero deposit' and half price weekly fee very clearly gives the impression that charges for storage are limited entirely to the weekly rate. There was no mention of this additional cost until I was effectively forced to accept it; right at the last minute once all my property had been loaded into the storage unit. This is very obviously unfair.

I have checked your website thoroughly, and have copies of the notes I made during my conversation with your salesman on 23/04/16. There was no mention of this additional charge.

Similarly, in the contract I have been provided, there is no mention of any 'moving in fee'. Frustratingly, the contract does not not determine how much of my £304.36 fee (not including padlock) was to cover the moving in charge. I'm only aware of the £134.05 figure because your member of staff told me that this was the fee I'd paid. In fact, by my calculations, it seems I've been overcharged by at least £146.16. The figure I was quoted - £39.55 pw - should have amounted to a £158.20 cost for the first four weeks (£146.16 less than the storage fees I paid)."
Will Richards"

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Good Morning Mr Richards, I have spoken to Anthony our Store manager at Camden Safestore to understand exactly what has happened regarding your move in with us. I believe Anthony spoke to yourself yesterday to resolve the issue. I do sincerely apologise for any inconvenience or distress this may have caused, as our absolute intent is to make moving in at Safestore quick, easy and hassle free. The error in store, was one of administration, as a result I will be visiting the team next week to further understand how this occurred, & to ensure a repeat is avoided. Thank you for your patience in giving us the opportunity to resolve this matter. Thank you

Paul Nicholas
Regional Manager - Safestore
Excellent

Friendly, professional, inexpensive and flexible. Shopped around and were the best choice.

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Thank you Mr Benson for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Good service

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Thank you Kwanta for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Extremely helpful in every respect - in choosing the appropriate sized space, negotiating the deposit, directing my movers and helping them unload.

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Thank you Miss Masters for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Good

The location is good , its not far from kings cross station, however, its hard to find the exact location as there is a lot of short cuts and it confues people. Staffs are friendly , nice and helpful.

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Thank you Miss Ao for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If you need directions in the future, please feel free to call the store for the most direct route. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

The staffs were friendly and everything was very covienient. The price was satisfactory too.

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Thank you Mr Chou for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Good customer service.

Secure building.

Great location.

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Thank you Ms Albino for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

They were helpful on the phone, during my moving in and check out.

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Thank you Mr Fadhli for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

I was very happy with the service when I arrived and moved my belongings into storage. The staff is still very helpful and friendly when I'm there. The storage is also very clean! Jana Paetsch

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Thank you Ms Paetsch for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

I was really impressed with how helpful and friendly your staff are, they made things really easy for me. Thank you

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Thank you Mr White for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Excellent customer relationship the day I went to the camden town office.

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Thank you Mr Perrot for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Good

Very friendly and helpful staff. Storage itself can be better, also the price advertised ends up much higher with all extras that you seem to not be able to go without

Posted on

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Thank you for using our Safestore facility in Camden. I am really pleased to hear that you had a positive experience and found our staff to be friendly and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Great customer service.

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Thank you Mr Toth for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Excellent service, friendly staff. Used them already twice and every thing went smoothly.

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Thank you Mr Tammilehto for using our Safestore facility in Camden. I am really pleased to hear that you received excellent service and found our staff to be friendly. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Ben & Jim provided us with excellent service. Hoping to work with them again soon.

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Thank you Mr Redfern for using our Safestore facility in Camden. I am really pleased to hear that you had a very positive experience and received excellent service. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Service was good

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Thank you Miss Abdulla for using our Safestore facility in Camden. I am really pleased to hear that you had a positive experience and found our service to be good. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Camden.

Asif Aslam
Regional Support Manager - Safestore
Excellent

While I've not picked up my stuff yet, very helpful and easy to use. Only complaint would be the confusion about insurance costs. An online tool to estimate insurance costs would be helpful, as my insurance ended up doubling the cost of my storage.

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Good Moring Mr Azad, thank you for taking the time to provide us with your feedback. I am pleased to read that so far Asif and his team at Battersea Park have provided a reliable and easy to use service. I will pass these comments onto Asif and the team today when I visit the store. With reference to the clarity on our Insurance pricing, this is something we tailor to the person and the exact contents being stored. I certainly do appreciate we can further review how we display these prices to ensure we are transparent and clear on all our pricing. Thank you

Paul Nicholas
Regional Manager - Safestore
Excellent

Very helpful service

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Thank you Mr Kent for using our Safestore facility in Camden. The team in Safestore Camden always aim to please. It pleases me to hear that you found the staff very helpful. Let me take this opportunity to thank you for your business and advise that we are here to assist with anything else that you may need. Thank you Mr Kent.

Asif Aslam
Regional Support Manager - Safestore
Excellent

Mr. Ben at Safestore was very helpful and friendly. For our storage needs, he recommended the best and most cost effective solution. We contacted 3 other storage firms, but Safestore came tops and won our business due to their thoughtfulness and customer focus.

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Thank you Mr Kulshreshtha for using our Safestore branch in Camden. I am really pleased to hear that you found the best and most cost effective solution for your storage needs with us. I know first hand that Ben is very thoughtful and prides himself on customer focus. I will be sure to pass on your kind words to Ben and the team. Once again, thank you for using our Safestore branch in Camden.

Asif Aslam
Regional Support Manager - Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote your booking code “Safestore 918 10 212” to get your preferential rate.

Europcar_Van_500wide-(1).gif

Budge-it Removals Ltd

Budge-it Removals Ltd. Is a family run business with our team of fully trained reliable staff.

We are available 24 Hours / 7 days a week for all your removal needs. Our friendly professional team will ensure your move is smooth and stress free. We pride ourselves on offering excellent customer service, backed up with skills and knowledge.

  • Removal specialists
  • Experienced and professional
  • Packing service
  • Fully insured
  • Friendly and reliable
  • Available at short notice

No job too big or small, full house removals to single items.