Self storage units in Chingford - Walthamstow

Good customer service. Well explained options. Representative happy to explore alternatives (unit size, dates of hire, with or without insurance etc). Willing to provide premises information to enable me to extend my own insurance cover. Generally very willing to help, personable and easy to work with.

Easy to contact the staff to obtain a quote. We were also able to discuss the options for the room sizes and respective prices. Sorting out the paeprwork was simple.

Very professional and helpful.

I cannot fault the service in any way! From the start, Justin comprehensively explained what storing our possessions entailed and, apart from 1 or 2 courtesy calls, never pestered us (unlike most others) but waited until we were ready to move out. Sean and Scott at reception on our arrival couldn't have been more courteous, helpful and efficient too. They even laughed at my jokes... very rare! The premises are incredibly clean. If anyone needs storage space, then look no further than Safestore!

My experience with Safestore has been great. The person who helped me was clear and friendly, and the whole process was quick and easy. The cost was lower than other nearby storage.

Administration, effective communication, staff explaining things well. Very friendly
staff. Systems are easy to operate. The building is clean, open and accessible.

Excellent service. Efficient, trustworthy and reliable. Would definitely use again and recommend

I found the service excellent. Justin was very helpful.

Excellent service. Easy to book and easy access.

Quick and easy service, polite peole)) I will recommend you to others))

Terrible. I hired a Zipvan to move my stuff by the hour. When I got to Safesrore to get the unit I was overcharged despite agreeing the rate in writing before. I wasted half an hour waiting for which I paid extra for the van hire, but the was still overcharged for the first month. A few days later I asked for a new print out of the contract showing I’d been overcharged for the first month and that I’d be charged less
for the second month to reflect this, but was told this was not possible because it was still being processed. - Really annoying!

great staff, quick paperwork, very kind people :)

Professional and very friendly. They were able to beat the competition so now my costs have been reduced. A much cleaner location than I expected.

Very good

Excellent service happy all round

Good customer service and ease of use.

The lift was broken the first day we were there (with a van-full of stuff to unload). That was really inconvenient as it wasn't fixed until midday the next day and we were on a tight schedule. Our storage unit had a faulty door hinge which could have been problematic. But in both cases the staff were awesome. The hinge was fixed within 20 mins of us reporting it, and Mehmet particularly was friendly and helpful and couldn't do more to help us out. What could have been a terrible experience was ameliorated by Mehmet's dry humour and assistance. The lift issue would give me pause about using SafeStore again (because it could have been a complete disaster for us). Really there should be some sort of back up lift for when the main one goes out.