Get a quote for your storage needs in 3 easy steps
Hayes
Opening Times
Call us.

Call today: 8am - 8.30pm

Store manager: Raj Johal

Get a quote
Address.

Unit 183, 4 Bilton Way

Hayes

UB3 3NF

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Call today: 8am - 8.30pm

Store manager: Raj Johal

+ -
  • On Hayes bypass, close to Bulls Bridge Tesco
  • State of the art purpose built store
  • Call Centre open daily
  • Trolleys available
  • Cardboard recycling and pallet disposal
  • 20% off for long term stays

Self Storage Units in Hayes

Safestore Hayes is on Bilton Way, just off Pump Lane and near to Two Men and a Truck and Mr Clutch Autocentres. The store offers flexible storage solutions, so if you need more or less space than you thought, moving is easy.

With a variety of room sizes, Safestore Hayes keeps your things safe and secure with security systems such as CCTV, intruder alarms and fire protection plus you have unlimited access during opening hours.

We're also conveniently located for those in Hillingdon, Uxbridge and Southall who are looking for self storage. 

So whether you are moving home or need to store your business equipment for a month, our friendly team at Safestore Hayes are here to help with safe, secure storage and great advice. Get a quote above.

90%
feefo
Find your ideal storage size.

We have a range of storage solutions at Hayes Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage*

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we won't ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award for the last 4 years, most recently in 2017, by Feefo (an independent customer service rating system), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
020 8573 7850
What our customers think
90%
21 reviews
Good

Customer service was good, and it was left for me to decide if I wanted it or not there was no pressure of booking it now

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Excellent

Professional and helpful.

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Good

Would recommend

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Excellent

Very helpful staff at the store, easy parking near the entrance to load and unload and move items.

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Excellent

Immediate attention, clear explanations, friendly staffer

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Excellent

Friendly, very helpful staff. Great storage: convenient and clean.

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Excellent

Everything as expected!

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HideView Reply
Good Morning,

Thank you for taking the time to leave such wonderful feedback for our team in Safestore Hayes. I am really pleased to hear that you had a positive experience, and that the process was just as you expected. I will make sure to pass your comments onto the team. Thanks again for choosing Safestore Hayes.

Kind regards,
Jade Butler
Regional Support
Excellent

Service was good
Your guy explained things very clearly

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0 Replies
Excellent

Joe was excellent, in every single sense of that, he assisted me with setting up my storage option, showed me the unit, demonstrated how it all worked, was extremely polite and friendly the whole way through. Really pleased I was severd by Joe and very happy that he provided the high level of excellence customer service that he did.

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HideView Reply
Thank you for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hanworth

Debbie Pavett
Regional Manager
Safestore
Excellent

Good service clean loads of trolleys overall good

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes.I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes.

Debbie Pavett
Regional Manager
Safestore
Excellent

Good price. Fast administration.

Posted on

HideView Reply
Thank you for your feedback on our Safestore in Hayes.
I'm pleased to hear that you have had a positive experience using the store and I will pass your comments on to the Team.

Kind Regards,

Jade Butler
Regional Support
Safestore
Good

Seems good, storage wall a bit damaged though

Posted on

HideView Reply
Good Afternoon,

Thank you for taking the time to leave your feedback for our team in Safestore Hayes. I am pleased to hear your experience so far has been to a good standard.

I am sorry to hear you found the wall in your storage unit to be damaged. This is not the standard we like to upkeep. The team are doing all they can to amend this issue. If you require anything further, please speak to our store manager Joe, who will be happy to help you resolve any queries.

Kind Regards,

Jade Butler
Regional Support
Safestore
Poor

It is hard to say. When the service goes smooth it is excellent. But I met a bad surprise this time. I met a locked unit with a company's paddlock at the door on start up. I fully understood that human factor could fail. The security just forgot to prepare an open unit for me. But the emergency number should have help me. It should but it didn't and even ignored me by disconnecting a call after I explained what happened. So now the service is good but emergency service is not prepared for real emergency

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HideView Reply
Thank you for using our Safestore facility in Hayes. Sorry to hear you had a challenge with your padlock. As the manager explained we are conscious of security and will only remove our lock in the business hours so you can add your lock. Unfortunately you did attend after hours so our lock remained on the unit to avoid anyone filling it. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Debbie Pavett
Regional Manager
Safestore
Excellent

Everything was explained to me in a understandable way and I was able to ask all the necessary questions.

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Kind Regards,

Jade Butler
Regional Support
Safestore
Excellent

Very helpful

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes!

Kind Regards,

Jade Butler
Regional Support
Safestore
Good

easy to get started and use

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes.

Kind Regards,
Jade Butler
Regional Support
Safestore
Excellent

Good sized unit for a good price

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes.

Kind Regards,
Jade Butler
Regional Support
Safestore
Excellent

Very good condition and good service I was using before different storage, this is the best one good services.
Thank you very much for your helpful.

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Kind Regards,
Jade Butler
Regional Support
Safestore
Poor

Very hard to find a trolley for a such a big and busy storage. Staff look lost when customers ask for trolleys and they are 3 or 4 trolleys and maybe one customer using them all. Disappointing.. learn from big yellow storage!

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes. We are sorry to hear that you found it difficult to find a trolley. Sometimes we get really busy and all our customers are using the trolleys.We will look into I we need any more for this store to give that better level of customer service . I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Debbie Pavett
Regional Manager
Safestore
Excellent

Very friendly & helpful

Posted on

HideView Reply
Thank you for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Kind Regards,

Jade Butler
Regional Support Manager
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9900 and quote the Safestore ID " 538 26 106 ” to get your preferential rate.

Swiftly Moved Home Removals

Swiftly Moved Home Removals is a removal company providing a top quality packing and removals service in West London, Surrey and the surrounding areas.

We can help individuals and companies move house or office throughout the region. We take care of everything from packing up the whole house through to dismantling and reassembling furniture. Our services also include packing and unpacking as well as packing materials.

We understand how precious your personal belongings are therefore we strive to guarantee a pain-free moving experience for you. We do whatever it takes to ensure your items arrive safely and on time.

Customer Reviews about Hayes

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