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Opening Times
Call us.

Store manager: Emese Weatherley

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Address.

Unit 183

4 Bilton Way

Hayes

UB3 3NF

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Emese Weatherley

  • On Hayes bypass, close to Bulls Bridge Tesco
  • State of the art purpose built store
  • 24 hour access available
  • 20% off for long term stays
  • Cardboard recycling and pallet disposal
  • Deliveries accepted on your behalf

Self Storage in Hayes

Safestore Hayes is on Bilton Way, just off Pump Lane and near to Two Men and a Truck and Mr Clutch Autocentres. The store offers flexible storage solutions, so if you need more or less space than you thought, moving is easy.

With a variety of room sizes, Safestore Hayes keeps your things safe and secure with security systems such as CCTV, intruder alarms and fire protection plus you have unlimited access during opening hours.

We're also conveniently located for those in Hillingdon, Uxbridge and Southall who are looking for self storage. 

So whether you are moving home or need to store your business equipment for a month, our friendly team at Safestore Hayes are here to help with safe, secure storage and great advice. Get a quote above.

“Fantastic service. Great, friendly staff. Great website - easy to get best price and compare available units."

90%
feefo
Find your ideal storage size.

We have a range of storage solutions at Hayes Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
020 8573 7850
What our customers think
90%
21 reviews
Excellent

The staff that attended was very polite, gave a detailed explanation of the storage facilities and policies, and very helpful with the information required. The place was easily accessible and clean.

Thans

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Good Morning Khadija,

Thank you for taking the time to leave such fantastic feedback for the team in Hayes. I will make sure to pass this on to the store manager.

Have a great day and we look forward to seeing you in store again soon.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

I received a prompt quote for my required storage space and I was very happy with the service from both of the young men on reception when I stored and retrieved my luggage. It was a very efficient, simple process. I understand that the same paperwork applies whether you store for one week or for one year, but I found it a bit unnerving to receive a bunch of invoices for the period well beyond the one week that I required and paid for. Perhaps that aspect of the business could be streamlined without affecting the necessary legal requirements.

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Thank you Myra for taking the time to leave such fantastic feedback for the team in Hayes. It is always great to hear when we have exceeded a customers expectations.

Seeing as our invoices always raise two weeks in advance I can understand it must be a shock to see them come through all at once if you are on a short term contract.

Rest assured we will never charge you for a single day of storage you don't actually use but I will pass on your comments to our billing department and see if we can make this a bit more transparent.

Thanks again and have a lovely day.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

The attendant was really nice, helpful and polite. I think the service was great and the price was better than other places'.

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Good Afternoon Marcela,

Thank you so much for taking the time to recognise our staff in Hayes. We pride ourselves on offering the best price along with fantastic service so this is great to hear.

I will make sure to pass on your message to the store.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Good

Very good service

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Good Afternoon Mr Griffiths

I will pass on your comments about the service in Safestore Hayes. It's always great to hear we have impressed our customers.

Kind Regards,

Stuart Duerden
Regional Support Manager
Safestore
Excellent

Having been in and out of various storage facilities for a number of years it is a very pleasant surprise to find such a friendly and accommodating team! It is a rare thing nowadays to encounter such work ethic and customer relation skills. I am extremely happy with the service that I have received! Thankyou

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Good Afternoon Mr Hebditch,

Thank you for storing with us at Safestore Hayes and also for taking the time to leave us with this valuable feedback.

At Safestore we pride ourselves on our customer service so I am delighted to hear that Babdit and his team at Hayes have managed to match our expectations during your experience.

I will be passing on your kind words to Babdit and his team at Hayes who I am sure will be just as pleased as I am to read them.

If you need anymore assistance during your stay please don't hesitate to ask.

Once again thank you for your feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Quick response, a good start, hope it delivered to the end!

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Hello!

Thank you Ms Amada for using our Safestore facility in Hayes. I am really pleased to hear that you had a very positive experience and found our staff to be professional and helpful. I will make sure that I pass on your kind words to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes

Kind regards

Debbie Pavett
Regional Manager
Safestore
Excellent

The service we received was very good and the staff provided us with a good solution. He assessed the space/size we needed and gave us the best solution which worked out much cheaper.

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Good Afternoon Mrs Khan,

Thank you for choosing to store with us at Safestore Hayes and also for leaving us with this positive feedback.

I am delighted to hear our staff provided very good service as well as the best storage solution for yourself, we pride ourselves on making sure our customers only use the space they need, so I am delighted this happened for you at Hayes.

Once again thank you for your feedback and if you need any other assistance please don't hesitate to ask.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Bad

I was not given the key for having 24 hours access. The contract is very poorly written as it doesn't states exactly what will be paid: there is an amount and then extremely small is written "Excludes discounts...."
I got charged differently from what I've been told

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Hello!

Thank you Mr Perabo for using our Safestore facility in Hayes and providing us with some feedback. I am sad to hear that you had not such a great experience and found some issues with a fob not being available. We are pleased to say that a fob with your name on is waiting for you and our staff will only be to pleased to professional and helpfully talk you through your contract again. I will make sure that I pass on your feedback to the team. If there is anything else that the team or I can do, please do not hesitate to ask. Thank you once again for using Safestore Hayes.

Debbie Pavett
Regional Manager
Safestore
Excellent

Easy to use and excellent helpful stadd

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Good Morning Mrs Wright,

Thank you for choosing to store with us at Safestore Hayes and also for leaving us with this positive feedback.

I am glad you found the storage easy to use we aim for all of out customers to find it this way.

It is great to hear you felt we have an excellent team in Safestore Hayes, it is brilliant that you found them all to be helpful and I will be passing on your praise to Babdit and the team at Safestore Hayes.

Once again thank you for your valuable feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Excellent

Clean , Friendly and efficient Throughout my dealings with the storage premises that I chose. Very helpful. I am most pleased

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Thank you Mr Alder for choosing to store with us at Safestore Hayes and also for leaving this positive feedback.

I am pleased to hear that you found our premises to be very clean.

It is always very satisfying to hear that are customers are most pleased and I am also very happy to hear you found our team at Safestore Hayes to be friendly and efficient.

Thank you once again for leaving this feedback and if the team can be of anymore assistance please just ask.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Excellent

The storage was excellent, frieendly staff very welcoming convenient location and pricing, babdit the manager was extremely helpful and he was a pleasure to deal with ad was his team. Thank you

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Thank you for choosing to store with us at Safestore Hayes and also for leaving us with this positive feedback Mr Elhamdany.

I am delighted to hear you felt Babdit was extremely helpful and that he has a friendly team in Safestore Hayes.

I will be passing your kind words back to Babdit and the team who will be delighted to read your feedback.

Please just let us know if there is anything else myself or Babdit and his team can assist you with.

Once again thank you for your feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

I m very happy with their service, thanks

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Good Afternoon Mr Ayaz,

Thank you for choosing to store with us at Safestore Hayes and also for leaving us with this positive feedback.

I am delighted to hear that you are very happy with the service provided from Babdit and his team at Safestore Hayes and I will be passing on your feedback to them.

If you need any other assistance during your stay with us please just ask Babdit and his team.

Once again thanks for your feedback.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Good

Easy to set up, though the issues I have is that the light outside the lockup is faulty and was told it would be "the end of the week", yet it is still not fixed which makes it very difficult to see inside. Also the fob issued so I can use the lockup out of office hours doesn't work which would have been very frustrating had my partner not been with me with his fob!

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Thank you for choosing to store with us at Safestore Hayes and also to leave us with this positive feedback.

I am glad that you felt your storage was easy to set up and we do aim for our process to be hassle free.

I have acknowledged your feedback, and the team at Hayes are aware of the situation and will rectify this for you.

Once again thanks for your positive feedback.

Kind Regards
Danny King
Regional Support Manager
Safestore
Excellent

Excellent service.

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Thank you for storing with us at Safestore Hayes and also for taking the time to leave us this positive feedback.

I am delighted to hear you felt the service was excellent and I will be passing your praise back to Babdit and his team, who will be very pleased to read you kind words.

Once again thanks for your feedback and if you need anything else during your stay please just ask Babdit and his team.

Kind Regards,

Danny King
Regional Support Manager
Safestore
Excellent

top notch

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Thank you for storing with us in Safestore Self Storage Hayes, Mr Dhiman.

I'm glad you experienced some top service with Babdit and our team at Hayes and I'll pass on your praise to them.

Thank you for taking the time to leave us some positive feedback.

Kind Regards,

Danny King
Regional Support Manager
Good

I am using Safe store for the 1st time and so far the I am happy with the service and will use them in future

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Thank you for choosing to store with Safestore self storage in Hayes.

I am delighted to hear that you have received a great service from Babdit and the team. I will pass on your feedback to them.

It gives me great delight with you stating that you would use us again in the future. Thank you for your positive feedback.

If you need any help in the future please just speak to Babdit and his team.

Kind Regards,

Danny King
Regional Support Manager
Excellent

I personally used this services first time and was impressed and good customer service

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Thank you for taking the time to leave feedback for our Safestore facility in Hayes.

I am really pleased to hear that you felt the service was so good. Our team pride themselves on exceptional customer service, so I will be sure to pass on your kind words to the team. Thank you once again for using Safestore at Hayes.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Good

Prices are very high!

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Thank you for your positive feedback about Safestore in Hayes.

Although you may find storage prices high, I am glad to see that you chose Safestore and are happy with the service so far. As I am sure you aware, we always try to be the most competitive in the industry.

If we can be of any further help please let us know and thanks once again for the feedback.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Poor

overall the room space was acceptable but I was not too impressed with the hallways as there wasn't enough gap, it was not easy to move the trolleys through.

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Thank you for taking the time to provide us with Feedback Mr Majidi.

I understand our store manager Babdit has now managed to speak with you and we are sorry to hear that you had difficulty getting your larger furniture items through the hallway, but I am glad to hear you were happy with the service encountered in store.

As Babdit will have mentioned, if we can be of any further assistance during your stay with us please do not hesitate to ask.

Kind Regards
Martyn Cohen
Regional Manager
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

Swiftly Moved Home Removals

Swiftly Moved Home Removals is a removal company providing a top quality packing and removals service in West London, Surrey and the surrounding areas.

We can help individuals and companies move house or office throughout the region. We take care of everything from packing up the whole house through to dismantling and reassembling furniture. Our services also include packing and unpacking as well as packing materials.

We understand how precious your personal belongings are therefore we strive to guarantee a pain-free moving experience for you. We do whatever it takes to ensure your items arrive safely and on time.

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