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Opening Times
Call us.

Store manager: Vikrant Rawat

Address.

778-784 High Road

Goodmayes

Ilford

IG3 8SY

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Vikrant Rawat

Self Storage in Ilford

Safestore Ilford is conveniently located on Goodmayes High Road and is close to Goodmayes Train Station - ideal for those commuting into Central London.

Whether you are moving house, clearing the garage or emptying the loft, we have secure storage solutions to suit you. And with CCTV, fire protection and intruder alarms, rest assured your things are safe.

Whether you are moving house, clearing out the garage or emptying the loft, we are here to help. Get in touch today, our friendly Ilford team are experts in making storage easy for customers.

93%
feefo
  • Located on on Goodmayes High Road
  • Ideal for archive storage
  • Undercover car park
  • 20% off for long term stays
  • Deliveries accepted on your behalf
  • Carpeted floor in store
Find your ideal storage size.

We have a range of storage solutions at Ilford Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. We hope you will be one of them.

Need help?
Speak to a team member
020 8503 8140
What our customers think
93%
20 reviews
Excellent

Incredibly friendly service, I rarely rate customer service as good as this. Understood my needs and was very helpful

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Good Afternoon Mr Chambers
Thank you for your feedback on our Safestore in Ilford.
I'm delighted to hear that you were so pleased with the service you received and I will pass your kind comments on to the Ilford team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

very good

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Good Morning Mr Patel
Thank you for your feedback on our Safestore in Ilford.
I'm pleased to hear that you have had a positive experience using the store and I will pass your comments on to the Ilford team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

The staff at Goodmayes ilford store were very helpful and nothing was too much trouble to them. I would like to thank Vik personally.

Jeff Allchurch

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Good Afternoon Mr Allchurch
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm pleased to hear that you found the team to be helpful and I will pass your comments on to Vik and his team.
Many Thanks.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Good

Very good friendly approach and provided the adequate information by email and confirmation . Over the reception area, friendly conversation and provided necessary information for storage the household stuff by the manager and his team. Storage area looks safe as well with providing the insurance policy to cover the cost of goods. Overall service is very good.

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Good Morning Mr Parekh
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm pleased to hear that you found the team to be friendly and professional and I will pass your comments on to the Ilford team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

I am very happy with the customer service from day I first rang. Till date I have had no problems at all.

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Good Morning Mrs Parmar
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm delighted to hear that you are pleased with the service you have received and I will pass your comments on to the Ilford team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

Very good store contacted me to make arrangements

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Good Afternoon Mr Hawksworth
Thank you for your feedback on our Safestore in Ilford.
I'm delighted to hear that you were so pleased with the service you received and I will pass your comments on to the Ilford team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

Brilliant customer service. Was really pleased with their flexibility and understanding. Never used a self storage before, but with safestore it was so so easy and straight forward. relatively expensive, but got few weeks half price which made it cheaper compared to others, and that's why I decided to stay.

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Good Afternoon Mrs Ubah
Thank you for your feedback on our Safestore in Ilford.
I'm delighted to hear that you were so pleased with the service you received and that you found the experience to be simple and straight forward. I will pass your kind comments on to Vik and his team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

Super store manager Vick

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Good Afternoon Mr Jamil
Thank you for your feedback on our Safestore in Ilford.
I'm delighted to hear that you were so pleased with the service you received and I will pass your comments on to him and his team.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

store manager stayed behind for 1 hour to help us move our stuff. Exceptional customer service! Thank you!

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Good Afternoon Mr Azemi
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm pleased to hear that you found the service to be exceptional and I will pass your comments on to Vick and his Regional Manager.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

The two young gentlemen who helped me on the day ( Sean and a young Asian man) made the process straight forward. Although I had to wait a while for my items to be stored(lift availability as another client was also moving items in). I was offered a couple of hot drinks and the fellas were extremely friendly and helpful through out .
I was greatly impressed with the service.

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Good Afternoon Mrs Edwards
Thank you for providing your feedback on our Safestore in Ilford.
I'm delighted to hear that our Ilford team have given you such a great service. I will pass your kind comments on to our Store Manger Vikrant and his team.
Many Thanks

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

The staff was very helpful and are always there for assistance.

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Good Afternoon Mr Tummalapalli
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm pleased to hear that you found the team to be helpful and I will pass your comments on to our Store Manager Vikrant.
Many Thanks.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

The service was quick and pleasant. I was given the option of changing my room after inspection and it was tidy on my arrival. The Assistant Manager was very accommodating. Although my stay was very short it was not disruptive, I forgot my daughters bike and they kindly kept it for me until the end of the day. I would recommend Safestore or use them in the future if needed.

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Good Morning Ms Mathurin
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm delighted to hear that you were pleased with the service you received.
I will pass your comments to the Ilford team.
Many Thanks

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Good

The staff are excellent, courteous and helpful.
Building requires attention e.g: lighting that stays on during your visit, some form of warmth during old days and clean toilets.
Reasonable requests based on payments made regardless of discount.
Reiterate staff excellence in courtesy and assistance

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Good Afternoon Mrs Cupidon
Thank you for taking the time to provide your feedback on our Safestore in Ilford.
I'm delighted to hear that your found the team to be courteous and helpful and I will pass your comments on to our Store Manager Vikrant.
In regards to your comments about the store we are actively looking in to refurbishing key areas of the storage facility.
Many Thanks.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Poor

The service is very poor, the lift is a very old one which I had to wait to get fix before I could use.

Same as the trolleys, there are only about 3 trolleys and they are tiny little one. A customer told me that he was waiting for them for the past 2 hours.

I mean you are making money but not making the facilities better for customers, the building needs refurbishing badly.

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Good Afternoon Miss Auleear
Firstly let me say that we do value your feedback and I would like to thank you for taking the time to provide it.
I would like to apologise for the issue you faced with the lift, I understand that it has been repaired but I appreciate that it did delay you moving in.
The store does have six trollies that are available for our customers but if you ever visit the store and they are not available please go and see the team in reception and they will make sure that you can use them.
I regards to your comments about the store we are actively looking at refurbishing key areas of the facility.
Again thank you for your feedback.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

Very good customer service.

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Good Morning Ms Mbugua
Thank you for providing your feedback on our Safestore in Ilford.
I'm delighted to hear that you found the service you received to be "very good" and I will pass these comments on to the Ilford team.
Many Thanks

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Good

The manager is excellent. However not enough trollies.
Parking at ilford safestore is horrendous

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Good Afternoon Miss Jackson
Thank you for taking the time to give your feedback on our Safestore in Ilford.
I'm pleased to hear that the service your received has been excellent.
In regards to your comments about the trollies, the store can get very busy at peek times but if you visit the reception the team will make sure that these are made available to you.
I will talk to the Store Manager about the parking at the store to see if there is anything we can do differently to manage the car park.
Many Thanks.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Poor

Was shown one room and placed a deposit.

But on the move-in date, I got given an entirely different room.

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Good Afternoon Mr Bozorgi
Thank you for your feedback on our Safestore in Ilford.
I'm sorry to hear that there was some confusion regarding your storage room.
If you are in any way unhappy with your current room please visit the reception when you are next in the area and the team will look into providing with an alternative room.
Again thank you for your feedback.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Good

The person I spoke to - Chris, I think - was exceptionally helpful.

I was and remain mildly concerned about the ability of pests to travel from lock-up to lock-up but could see that traps and baits were already in place. Only time will tell whether this is successful in containing the issue or whether items such as mattresses will be affected.

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Good Morning Mr Boman
Thank you for your feedback on our Safestore in Ilford.
I will pass you kind comments on to Chris and his Store Manager.
In Regards to your comments about the pest control in the store, we take the responsibility for looking after your goods very seriously so the traps and baits are just a precaution to prevent any issues.
If you have any concerns please see the team in reception and they will be happy to answer any questions you may have.
Many Thanks.

Kind Regards
Kevin Long
Regional Support Manager
Safestore
Excellent

Sean at the Iford store was absolutely fantastic. Very efficient and courteous. Great to see that customer service still exists in this day and age! great keep it up

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Good Morning Mr Ditta
Thank you for your feedback about our Safestore in Ilford.
It's great to hear that you thought the service you received from Sean was absolutely fantastic, he will be delighted to receive your comments.
Thank you for taking the time to tell us of your experience.

Kind Regards
Andy Thomas
Regional Manager - Safestore
Good

it is good but it is problem not enough a trolley so sometimes we have to wait to get it and people keep the trolley full for long time nobody can't use it

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Good Morning Mr Sani
Thank you for your feedback about our Safestore in Ilford.
I'm sorry to hear that you are finding it difficult to locate an empty trolley.
If, on your next visit this is still an issue please go and speak to one of the guys in reception, they will be pleased to help and find you a trolley.
Thanks again for your feedback

Kind Regards
Andy Thomas
Regional Manager - Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote your booking code “Safestore 918 10 212” to get your preferential rate.

Europcar_Van_500wide-(1).gif

Distributions Solutions

Contact David Stein for UK and Worldwide-European relocations