Get a quote for your storage needs in 3 easy steps
Opening Times
Call us.

Store manager: Andy Smith

Address.

78-86 Pennywell Road

Old Market

Bristol

BS5 0TG

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Andy Smith

Self Storage in Bristol Pennywell Road

Located just two minutes away from junction 1 on the M32 and parallel to White Street, this store is easily accessible with great access from the city centre of Bristol.

With room sizes from small lockers to large units, this store has 24 hour recorded CCTV, and fire and intruder alarms. As the sole key holder to your room, you have unlimited access during opening hours.

Whether you’re looking for business, household, student or archive storage, you’re sure to find exactly what you need with our team of friendly and expert advisers so get in touch with us today.

“Conveniently located, you can come and go as you please, reasonably priced and helpful staff. Couldn't ask for more."

89%
feefo
  • Two minutes drive from M32, junction 3
  • Unlimited 24 hour access rooms available
  • All rooms on the ground floor - no need to use a lift
  • 14 ft high ceilings on upper floor units
  • Ideal for archive storage
  • 20% off for long term stays
Find your ideal storage size.

We have a range of storage solutions at Bristol Pennywell Road Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. We hope you will be one of them.

Need help?
Speak to a team member
0117 941 3600
What our customers think
89%
20 reviews
Bad

My storage was slightly cheaper than a leading competitor.

However, the access hours are no longer than a working day, in effect.

Also when I had problems opening the loading bay shutters there was no-one available to help me, because there was only one member of staff on site and she was sitting in the office signing a big queue of people up because it was a saturday.

It makes me wonder how much better the service will be a Big Yellow Storage in future for a couple of pounds a month more.

Posted on

HideView Reply
I am sorry to hear that the service you received was not to our usual high standard. I have forwarded your comments directly to the Store Manager who will be happy to discuss this further with you.

Louise Smith
Safestore
Poor

All was going good, over the phone and in the depot, until I had an email from the branch manager saying my invoice was due, I sent an email back asking why I got this as I pay by db I had no reply then I turned up to put thing in to my unit and found a lock on having hired a van overnight and having to get it back by 0800 but need to be at the storage to empty the van the lady was good she checked our account and could find a reason why as our account was up to date she came down and unlocked it. I think was a guening mistake as Andy should have removed that lock the day after our account went live, then we received an email a few days later saying we were in arrears and needed to bring our account up to date before going back in to the unit at this point I was furious as I'd sent 2 emails made a phone call for the manager to call us back (Andy) and received NITHING!! I made another visit to check it was all ok as my husband went in and sorted it asking if Andy could call me back to confirm the FB was on the right account STILL WAITING FOR A CALL BACK IT'sBEEN Nearly 4 weeks......

Posted on

HideView Reply
Dear Mrs Glasby. We are very sorry to hear about this situation in our Pennywell branch. I have spoken to the Store Manager this morning who will be in touch with you today to discuss this further with you.

Louise Smith
Safestore
Excellent

Amazing customer service

Posted on

HideView Reply
Thank you for taking the time to leave such positive feedback for our team in Pennywell. We are very pleased to hear the level of service you have received has been of such a high standard. Your comments have been passed onto the Store Manager who will be pleased to receive your feedback.

Louise Smith
Safestore
Excellent

Conveniently located, you can come and go as you please, reasonable price and helpful staff. Couldn't ask for more

Posted on

HideView Reply
Thank you for your positive feedback for our team in Pennywell. We are pleased to hear the service you have received has been of a high standard. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Good

Good storage unit. However organisation wasn't great, they tried to charge us different and more than what we had been advised on the phone when we signed up.
Sign up shouldn't take 45 mins on the day you move in.

Posted on

HideView Reply
Thank you for your taking the time to give feedback for our team in Pennywell. We are sorry to hear the sign up took longer than expected. Your comments have been passed onto the Store Manager who will be discuss this with you.

Louise Smith
Safestore
Excellent

Andy was really helpful and the service is good.

Posted on

HideView Reply
Thank you for taking the time to give such positive feedback for our Store Manager Andy. It is appreciated and kind comments have been passed onto the Store.

Louise Smith
Safestore
Excellent

Haven't left the storage yet but so far I would even recommend safe store purely due to the friendly warm and efficient service we have had so far.

Posted on

HideView Reply
Thank you for taking the time to leave such positive and generous feedback for our team in Pennywell Road. Your kind comments have been passed onto the Store Manager who will be pleased to share this feedback with his team.

Louise Smith
Safestore
Excellent

Efficient, good value, very secure, easy 24 hour access

Posted on

HideView Reply
Thank you for your feedback for our team in Bristol Pennywell Road. It is appreciated and your comments have been passed onto the Store Manager.

Louise Smith
Safestore
Good

The way the costs are worked out & billed is really difficult to understand but the staff (especially Lisa) were really helpful, and when the bill didn't make sense Lisa went through it all with me and made sense of it

Posted on

HideView Reply
Thank you for your feedback for our team in Pennywell Road. We are really pleased to hear that the service you received from Lisa was of such a high standard. We appreciate your comments regarding our billing system, and these will be taken into account. Your kind comments have been passed onto the Store Manager.

Louise Smith
Safestore
Good

So far so good. Staff have been helpful, I have storage.

Posted on

HideView Reply
Thank you for your positive feedback for our team in Pennywell Road. It is appreciated and your comments have been passed onto the Store Manager.

Louise Smith
Safestore
Excellent

Staff extremely helpful in choosing what was needed. Will recommend your company to others.

Posted on

HideView Reply
Thank you for taking the time to leave such positive feedback for our team in Pennywell Road. It is appreciated and your kind comments have been passed on to the Store Manager.

Louise Smith
Safestore
Excellent

Easy to arrange, clean and dry storage, efficient administration and customer service was great - any queries were answered efficiently and promptly.

Posted on

0 Replies
Good

Sam @Bristol, Penneywell Road, was very helpful and took time to explain all well,
definitely a plus employee for the company

Posted on

HideView Reply
Thank you for taking the time to give us your feedback, it is appreciated. We are really pleased to read that the level of service you have received from Sam has been to a high standard. I will be sure to pass your kind comments onto his Manager and the team at Safestore Bristol Pennywell Rd

John Barker
Regional Manager - Safestore
Excellent

very helpful staff

Posted on

HideView Reply
Thank you for your positive feedback, it is appreciated and will certainly be given to the store team at Safestore Bristol Pennywell Rd

John Barker
Regional Manager - Safestore
Excellent

Very well explained, all details covered, all information provided, all questions answered.

Posted on

HideView Reply
Thank you for your positive feedback Mr McCormick, it is appreciated and will certainly be passed on to the store team at Safestore Bristol Pennywell Rd

John Barker
Regional Manager - Safestore
Excellent

Really helpful young guy helped us and gave good advice for future storage needs

Posted on

HideView Reply
Thank you for taking the time to give us your feedback Mrs Spackman, it is appreciated. We are happy to read that you have received good helpful advise from the team in Bristol Pennywell Rd. I will be sure to pass your comments onto the team.

John Barker
Regional Manager - Safestore
Good

Easy set up account and 24 hour access is really useful

Posted on

HideView Reply
Thank you for your positive feedback Miss King, I am pleased to see that you have found the 24 hour access useful

John Barker
Regional Manager - Safestore
Excellent

helpful friendly staff

Posted on

HideView Reply
Thank you for your positive feedback about the service received in Safestore Bristol Pennywell Rd, it is appreciated and will certainly be passed on to the store team

John Barker
Regional Manager - Safestore
Excellent

I was impressed with the efficiency of staff member in showing me round and setting up contract. When I arrived to unload, the removal men thought we would need a bigger unit and this was sorted out easily and smoothly. Overall very impressed with initial service.

Posted on

HideView Reply
Thank you for your positive feedback Mr Hiles, it is appreciated and will certainly be passed on to the store team at Safestore Bristol Pennywell Rd

John Barker
Regional Manager - Safestore
Poor

The quote I was given wasn't clear and the bill came to more than I was expecting. The customer service was poor and an automated billing system sent out a bill when id already fully paid. Even though I told them when my stuff was being moved out, they claimed I hadn't paid till that day and rang me asking for more money. Then I received another bill for 1p!!!

Posted on

HideView Reply
Thank you for your feedback regarding our Penneywell Rd branch. I am sorry that the you felt the quote was unclear and the service levels not to the standard expected. I have forwarded your feedback to the Store Manager so that he can look into this for you.

John Barker
Regional Manager - Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote your booking code “Safestore 918 10 212” to get your preferential rate.

Europcar_Van_500wide-(1).gif