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Opening Times
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Store manager: Matt Foy

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Address.

78-86 Pennywell Road

Old Market

Bristol

BS5 0TG

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Matt Foy

  • Two minutes drive from M32, junction 3
  • 24 hour access available
  • All rooms on the ground floor - no need to use a lift
  • 14 ft high ceilings on upper floor units
  • Ideal for archive storage
  • 20% off for long term stays

Self Storage in Bristol Pennywell Road

Located just two minutes away from junction 1 on the M32 and parallel to White Street, this store is easily accessible with great access from the city centre of Bristol.

With room sizes from small lockers to large units, this store has 24 hour recorded CCTV, and fire and intruder alarms. As the sole key holder to your room, you have unlimited access during opening hours.

Whether you’re looking for business, household, student or archive storage, you’re sure to find exactly what you need with our team of friendly and expert advisers so get in touch with us today.

“Conveniently located, you can come and go as you please, reasonably priced and helpful staff. Couldn't ask for more."

84%
feefo
Find your ideal storage size.

We have a range of storage solutions at Bristol Pennywell Road Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0117 941 3600
What our customers think
84%
25 reviews
Excellent

Staff were very helpful and human! Building is clean, dry, efficient. Great to have access at all times and the ability to be able to drive right to the loading bay is ideal. So glad I chose Safestore.

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Thank you for your positive feedback for our team in Pennywell Road. We are so pleased to hear the service you received, and the facility, were of such a high standard. Thank you for choosing to store with us. Your comments have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Excellent

The staff at pennywell was very helpful and made it easy for my move into storage

Posted on

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Thank you for your feedback for our team in Pennywell Road. We are pleased to hear the service you received was so helpful. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Good

Friendly but lots of confusing our my contract

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Thank you, Mrs Carter, for your feedback for our team in Pennywell Road. I am sorry to hear that there has been some confusion over your contract. Your comments have been passed to the Store Manager, who will be happy to discuss any concerns you may have.

Louise Smith
Safestore
Excellent

Very helpful on the phone, by email and at reception

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Thank you for your feedback for our team in Pennywell Road. We are very pleased to hear the service you received was so helpful and accommodating. Your kind comments have been onto the Store and the Store Manager.

Louise Smith
Safestore
Bad

The mandatory insurance wad really unexpected! And it's commercially borderline!
It will definitely be bad for your reputation.

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Thank you for taking the time to provide us with your feedback Mr Duclos. We have noted your concerns regarding the cost and transparency of our insurance service, more so in the way the team did not make this clear at your original point of enquiry with us. As a result please be assured we will take this matter up further with the Bristol Pennywell Road team to ensure we have complete transparency when providing detailed pricing to all our customers.

Louise Smith
Safestore
Good

All good so far!

Posted on

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Thank you for your feedback for our team in Pennywell Road. We appreciate your comments which have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Poor

The reservation and check in were ok, your van driver partner Pete did a good job, the space was clean and tidy... but after that it all went downhill. I kept being asked for money for stores I never booked or checked into, I was asked for deposit twice, then never got it back, received emails about inexistent late payments... and worse of all: NO WAY TO GET IN TOUCH BECAUSE NOBODY ANSWERED THE PHONE.
Took me more than a week calling multiple times a day, was promised it would get sorted out, wasn't, another week of calling, then finally everything was cleared. Honestly the service is good, I'll look into other places next year but I'd recommend other safestores I guess.

Posted on

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Thank you for your feedback for our store in Pennywell Road. We are sorry to hear that your experience with us has not been to our usual high standard. I have passed your comments onto the Store Manager who will be happy to discuss this with you in more detail.

Louise Smith
Safestore
Excellent

Very friendly helpful and informative staff. Always able to answer any queries.

Posted on

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Thank you for your positive feedback for our team in Bristol Pennywell. We are very pleased to hear the service you received was of such a high standard. I have passed your comments onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Good

Great help with finding what we needed
Very helpful
Good customer service

Posted on

HideView Reply
Thank you for your feedback for our Store in Pennywell Road. We are very pleased to hear that our team were able to give you the help and guidance you needed to find your storage solution. Your comments have been passed onto the Store Manager who will be happy to share them with his team.

Louise Smith
Safestore
Excellent

very profesional staff,no question too much trouble to answer felt my goods were in safe hands

Posted on

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Thank you for your feedback for our Store in Pennywell Road. We are very pleased to hear that our team were able to give you the peace of mind that your personal belongings are safe with us. We look forward to your continued custom and your comments have been passed onto the Store and Store Manager.

Louise Smith
Safestore
Excellent

Friendly secure and very helpfull and excellent value for money

Posted on

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Thank you for your positive feedback for our team in Pennywell Road. We appreciate you taking the time to provide us with your comments, and these have been shared with the Store and the Store Manager.

Louise Smith
Safestore
Excellent

The brilliant staff on the desk helped us throughout our week stay (I believe her name is Ashley?) Very helpful and kind. Would definitely use safestore again.

Posted on

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Thank you for your positive feedback for our team in Pennywell Road. We are pleased to hear the service you received has been helpful, friendly and kind. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Excellent

Great location, very quick service and good support and 24 hr access

Posted on

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Thank you for your positive feedback for our team in Pennywell Road. We appreciate you taking the time and your comments have been shared with the store and Store Manager.

Louise Smith
Safestore
Excellent

Andy was very friendly and helpful and the space I am hiring at safestore perfectly suits my needs.

Posted on

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Thank you for your positive feedback for our Store Manager Andy and his team in Pennywell Road. We are pleased to hear the level of service you have received has been of such a high standard. Your comments have been passed onto Andy, who will be pleased to receive your feedback.

Louise Smith
Safestore
Bad

My storage was slightly cheaper than a leading competitor.

However, the access hours are no longer than a working day, in effect.

Also when I had problems opening the loading bay shutters there was no-one available to help me, because there was only one member of staff on site and she was sitting in the office signing a big queue of people up because it was a saturday.

It makes me wonder how much better the service will be a Big Yellow Storage in future for a couple of pounds a month more.

Posted on

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I am sorry to hear that the service you received was not to our usual high standard. I have forwarded your comments directly to the Store Manager who will be happy to discuss this further with you.

Louise Smith
Safestore
Poor

All was going good, over the phone and in the depot, until I had an email from the branch manager saying my invoice was due, I sent an email back asking why I got this as I pay by db I had no reply then I turned up to put thing in to my unit and found a lock on having hired a van overnight and having to get it back by 0800 but need to be at the storage to empty the van the lady was good she checked our account and could find a reason why as our account was up to date she came down and unlocked it. I think was a guening mistake as Andy should have removed that lock the day after our account went live, then we received an email a few days later saying we were in arrears and needed to bring our account up to date before going back in to the unit at this point I was furious as I'd sent 2 emails made a phone call for the manager to call us back (Andy) and received NITHING!! I made another visit to check it was all ok as my husband went in and sorted it asking if Andy could call me back to confirm the FB was on the right account STILL WAITING FOR A CALL BACK IT'sBEEN Nearly 4 weeks......

Posted on

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Dear Mrs Glasby. We are very sorry to hear about this situation in our Pennywell branch. I have spoken to the Store Manager this morning who will be in touch with you today to discuss this further with you.

Louise Smith
Safestore
Excellent

Amazing customer service

Posted on

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Thank you for taking the time to leave such positive feedback for our team in Pennywell. We are very pleased to hear the level of service you have received has been of such a high standard. Your comments have been passed onto the Store Manager who will be pleased to receive your feedback.

Louise Smith
Safestore
Excellent

Conveniently located, you can come and go as you please, reasonable price and helpful staff. Couldn't ask for more

Posted on

HideView Reply
Thank you for your positive feedback for our team in Pennywell. We are pleased to hear the service you have received has been of a high standard. Your comments have been passed onto the Store and the Store Manager.

Louise Smith
Safestore
Good

Good storage unit. However organisation wasn't great, they tried to charge us different and more than what we had been advised on the phone when we signed up.
Sign up shouldn't take 45 mins on the day you move in.

Posted on

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Thank you for your taking the time to give feedback for our team in Pennywell. We are sorry to hear the sign up took longer than expected. Your comments have been passed onto the Store Manager who will be discuss this with you.

Louise Smith
Safestore
Excellent

Andy was really helpful and the service is good.

Posted on

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Thank you for taking the time to give such positive feedback for our Store Manager Andy. It is appreciated and kind comments have been passed onto the Store.

Louise Smith
Safestore
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

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