Self Storage Units in Ipswich

Excellent service with a very friendly team and everything done to help me move house to the unit in a stressful time.

Excellent booking process and clean modern storage exactly as described. More trolleys needed as we had to wait around to get one.

Clean and easy to use. Very pleasant helpful staff

Modern clean and bright premises.
Friendly efficient and helpful staff.
What’s not to like?

Great service, helpful and polite
Reception area very well set out and Covid safe.
Would recommend and use again

The staff at Ipswich were excellent throughout the reservation , booking and payment processes. The two ladies I dealt with, Lorna and Amanda were both brilliant in explaining the situation. Many thanks

From first contact to physically storing stuff Safestore at Ipswich were excellent. Great facility. Highly recommend.

Excellent service

Nice, friendly staff. Easy access to storage. You need to know, final price is higher than promised £9 they're adding insurance, which is good for you but there's no info online.

Clean and safe storage.
Watch out for excessive insurance charge for £10,000 value. Reduction to £2,000, the minimum, makes a huge difference to monthly fee. Watch out for 1/2 price for 8 weeks introductory offer “on internet” not transferred to first bill, you must call to reinstate the offer. Watch out for a charge for a lock; take your own.
Only one lift to upper floors. Although I found little queuing on a Saturday, this could be of course be a problem if out of service.

great thank you

Very efficient and friendly staff. Our online quote was followed up with a telephone call and they were very helpful with telling us what documents to email to them or to take in person.

Did what was expected

Cost is obviously important to us all & Safestores charges are pretty unbeatable but I also needed the assurance that I was making the right choice entrusting the entire contents of our home to a secure unit and system. Well, from the very first call I made to them, Safestore gave me that assurance and all subsequent dealings since have reinforced my confidence that our belongings are in safe hands.

Well on the day I took over my storage unit the lift was not working. Fortunately the move day was three days later so it was not the end of the world but if I had been moving that day it would have a real problem for me and the removers. I ha e recently had a heart surgery and so the lift and the convenience ce would have been a real bonus also on the day of moving in a major business was moving crates of stock to the first floor and so the move took much longer than expected. This was not what I was sold as the marketing rather attracts a private and domestic usage not that of having to compete with a major business when using g the facilities having to compete for parking space and the only lift in the building. Rather surprised to find employees moving crate after crate on pallets to the top floor. However your staff are really helpful. Feel I should hs e compensation for the inconvenience .

I specifically asked for a ground floor room for ease of access for loading and unloading, and told my removal company that’s where it would be.But then found out that our belongings were on the second floor not even next to each other. I was also told I only had 1 100sq foot room when it turns out I had 2 of these after asking for a 200sq foot room,meaning I had to be requoted again for the move out of storage as this was incorrect information. Many of our possessions have blue marks or are damaged from the blue trolleys that are used to get a whole house move in a lift from the second floor when I asked for ground floor. Rather than tell us they didn’t have a ground floor area they crammed us in upstairs.

Arrived and realised I needed bigger storage but this was no problem at all and was instantly moved to a more suitably sized storage room. Very clean and neat as well.