Self Storage Units in Ipswich

Well on the day I took over my storage unit the lift was not working. Fortunately the move day was three days later so it was not the end of the world but if I had been moving that day it would have a real problem for me and the removers. I ha e recently had a heart surgery and so the lift and the convenience ce would have been a real bonus also on the day of moving in a major business was moving crates of stock to the first floor and so the move took much longer than expected. This was not what I was sold as the marketing rather attracts a private and domestic usage not that of having to compete with a major business when using g the facilities having to compete for parking space and the only lift in the building. Rather surprised to find employees moving crate after crate on pallets to the top floor. However your staff are really helpful. Feel I should hs e compensation for the inconvenience .

I specifically asked for a ground floor room for ease of access for loading and unloading, and told my removal company that’s where it would be.But then found out that our belongings were on the second floor not even next to each other. I was also told I only had 1 100sq foot room when it turns out I had 2 of these after asking for a 200sq foot room,meaning I had to be requoted again for the move out of storage as this was incorrect information. Many of our possessions have blue marks or are damaged from the blue trolleys that are used to get a whole house move in a lift from the second floor when I asked for ground floor. Rather than tell us they didn’t have a ground floor area they crammed us in upstairs.

Arrived and realised I needed bigger storage but this was no problem at all and was instantly moved to a more suitably sized storage room. Very clean and neat as well.

Clearer pricing. Insurance adds a lot and is mandatory. Get your own! Better ways to get in and out than a constantly closing door

Despite Covid restrictions, setting up and getting in all went like a dream.

Great service.

Excellent assistance from Kevin. Seamless setup and professional service. Clean and tidy premises.

Fantastic Service inspite of Corona virus. Kevin at Ipswich safe Store was perfect. Could not have been better.Excellent Stafe Store ambassador. Would recommend highly

Space available at he right price for our needs and well trained and attentive staff

Very helpful arranging and ordering container by phone.
Staff very helpful on the day of moving furniture.

Amanda was extremely helpful throughout the process of signing up.

The service was excellent in both person and on the phone/email. The lady I saw showed me round the complex and explained everything to me.

Yes very helpful and accommodating

Can’t fault in any way, staff very helpful, very secure premises, would highly recommend,
Having never used storage before the staff were brilliant on advising us on size of unit, went over and beyond to help us as my Husband is disabled and to accommodate my grandson using our unit as well. Thank you

Great service, happy for me to change my mind about using them and then just turn up one day and need a space.
Very helpful.

I had fantastic service right from the start of me looking into a storage unit. When I wanted to have a look round the different sizes before deciding, the staff were brilliant and on the day of the move it was all straight forward and easy and made the whole situation easier. Thank you!

Very friendly and helpful service from Kevin! And the entire process of renting a space was easy and handled very professionally.