...From Feefo. Safestore has won customer service awards since 2014.
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Safestore receives Feefo Platinum Trusted Service
Award 2021
Customers rate our service

Safestore has won the Feefo Platinum Trusted Service award for a SECOND time!  The award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Safestore secure Feefo's_Platinum customer_service_award for 2021
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

Shahid Kadodia, Digital & Marketing Director at Safestore, commented: ​"Everyone at Safestore is fully committed to helping our customers, so it’s important for us to listen, understand and respond to what they have to say. We are thrilled to receive this award, which shows that this year, despite the incredible challenges of the pandemic, our Safestore colleagues have continued to provide a high level of service to household and business customer, making their self storage experience as stress-free and seamless as possible at what can be a difficult and emotional time.​"

Congratulating Safestore on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: ​"The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.​"

Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.

February 2021

About Feefo
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
Feefo’s cutting-edge review platform is trusted by more than 3,500 brands including Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB, who rely on it to supply smart insights that transform their ability to market, sell and build more rewarding relationships with customers.
A trusted partner of Google, Feefo’s technology and consultancy team possesses unique expertise and business insight, enabling brands to employ cutting-edge innovation that optimises the delivery of digital marketing and advertising.
Please visit: www.feefo.com

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Over 120 stores nationwide

​Safestore are the UK's No.1 for choice with a total of 125 centres nationwide. With state of the art security including 24 hour CCTV, you can rest assured that your things are safe at any Safestore near you.
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Lowest Price Guarantee

​At Safestore, we’ll beat any local comparable quote. Quotes must be presented to us within 28 days of moving in and will be beaten by 10% for the first 8 weeks and thereafter we will price match for the anticipated length of stay. * Terms apply.
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Expert customer services

​We take great pride in our store teams around the country who strive to offer the best possible customer service and expert advice to make your storage experience easy and stress-free.​
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