Storage Checklist

Before you move into a Safestore centre there are a few things you’ll need to organise. Check you have the following in place:

  1. StoreProtect Enhanced Liability

    Our Licence restricts our liability to you to for loss or damage to your goods to negligence only up to a maximum of £100 and requires you to arrange insurance cover for Your Goods for the Maximum Replacement Value of your property. As an alternative, we can accept an enhanced liability for loss or damage to your goods which may occur during storage.

    StoreProtect is an agreement by us to accept an enhanced liability over and above our Restricted Liability under our Licence Agreement for loss or damage to Your Goods as described in the StoreProtect Addendum for an additional charge. If you opt for StoreProtect, You have the option, but not the obligation, to insure Your Goods.  If you do not opt for StoreProtect, You must provide evidence to Us that Your Goods are adequately insured for all of the Normal Perils listed in Licence Condition 19.2.2.

    It is important that you declare the full replacement value as new of your goods. It is your responsibility to inform Safestore in writing if your items in storage exceed your declared value, see the Proportional Reduction condition in the Store Protect Addendum.

    Please read our StoreProtect Addendum for more details of StoreProtect.

  2. Direct Debit Payments

    You’ll need to complete the forms setting up a direct debit payment for your rental period.

  3. Credit/Debit Card

    Your initial rental payment and security deposit needs to be provided by credit card or debit card.
    We are unable to accept cash or cheque payments.

  4. A Security Padlock

    You are the only key holder to your space at Safestore, which is secured with a padlock. We have padlocks available for purchase should you need one.

  5. Identification

    When you move goods in or out of Safestore premises you’ll need to bring two forms of ID with you.

    1. Photographic ID (passport, full driving licence (passport if a provisional driving licence) or valid Student ID)

    2. Proof of residence in the form of a bank statement or utility bill less than 3 months old. (We don’t accept credit card statements or mobile phone bills as proof of residence.)

  6. An Emergency Contact Number

    We will need an alternative contact name and number, in case of emergency.

We’re here to help you

Our friendly team are here to help.

We take great pride in our staff who work across over 120 stores nationwide and we believe in delighting our customers by providing a stress-free storage experience. On each of our store web pages is a selection of reviews that our customers have provided to Feefo, an independent customer review website, on our behalf. Why not take a look and see the great things our customers have to say about Safestore, the UK’s No.1 for choice.

Need help?
Speak to a team member
0800 444 800
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