Storage units in Glasgow Central

Good customer service, very helpful to a newbie like me!

Hi, staff were excellent. It would be better to install a second lift to cope with busy times and avoid waiting in a queue.
Everything else fine!
Janet.

SafeStore Sheffield showed me the size of the units and sold me some wrapping products. They gave me the phone numbers of a few removal firms. At Glasgow Ryan was really helpful when I struggled with the online booking forms. Excellent units and access.

Excellent service, friendly and the store itself is easy to use.

Excellent service

Very friendly and helpful staff.
Downside…..
Only one lift which is annoying, one of the two doors in loading bay out of order, but as I said only one lift so not too much of a problem.
Trolleys available are quite small, but then so is the one lift.
Basically very happy,but a couple of niggles

I found the gentlemen at the front desk to be charming and friendly and showed they would go the extra mile.

I will recommend them friends and I would use them again.

Great service! Mark and his team are very helpful, quick and easy process.

The staff were friendly,helpful,efficient and professional. No query or question was too much for them to deal with and respond. A calm haven at a stressful time.

Excellent service, the company also accepts deliveries on our behalf and notify us when they arrive

Both staff -Marc and Tony on duty were both excellent during the onboarding process.Very easy steps to follow. I will recommend them any day. The terms are also quite good and fair.

Easy to arrange, staff very friendly and helpful. Returned calls very quickly and explained space and tariffs concisely

Bad layout in most of your stores. Trolley size is unsatisfactory if you have to move large amount of items. Trolley numbers woeful always seems to be people waiting for a trolley. On some stores the fob has been put on the wrong side of the door. Also it’s not a great system if your carrying stuff as you have to put it down or employ another person just to open the door. Many many failings neither the time nor inclination to go through them all

I have used quite a few different storage providers over the years and have found the service and professionalism of Safestore to be of a really high standard. The only reason it's not 5 stars is because i felt a little hounded between getting an online quote and actually agreeing the rental. I was receiving calls, texts and emails every day and it almost put me off. I am glad it didn't as the service and advice has actually been first rate but the repeated contact attempts were a frustration initially. Thanks

The only company to provide transparent pricing on their website and although they weren’t the cheapest, it was for this reason that I chose them. However, when we arrived, staff were extremely helpful and informative, friendly and professional.

Made an initial online enquiry which was followed up by a call and help on hand whenever needed to check or change requirements. The lads there have been brilliantly helpful and courteous throughout. Couldn't speak more highly of the service provided.