Self storage units in Battersea Park

helpful salespeople

Exceptional service from start to finish. Benn, Lisa and the site manager Asif, have been thoroughly helpful towards catering for my team and I upon each and every visit.
Not only do they have all the solutions a business could need, they also matched the price of a local competitor as I really wanted to store in Battersea.
I have already referred two other business owners that currently use storage elsewhere.
Having these great people look after me and my business, only shows how well Safestore must look after them.

Thank you.

Adam

Just amazing helpful service and great access

dreadful from start to finish

Overall my experience was ok. I was disappointed that the person at the desk sold me a bigger storage unit even though I had signed up for a small unit and only had a couple of bags. By the time I saw the unit I was already signed up for a larger unit. And the computers were only partially functioning so the process was quite slow even though I’d signed up online. Maybe that’s part of the sales strategy but it doesn’t seem very honest.

When I went to close out the unit a couple of weeks later, the receptionist failed to mention that only 1 elevator was working, so I ended up dragging my bags all over.

These are small things that can make a difference for the customer. All together the storage unit worked for my short term needs.

Nice friendly staff who dealt with me professionally and efficiently. Filled me with confidence after recently having a very poor storage experience with another provider.

This is my first experience of using safestore and so far it has been very professional and easy. Charming people and a great service. Hope to carry on using them in future.

Best service I got in a long time anywhere. Manager and reception guys deserve a pay rise.

Thank you for you email.
The service so far has bee very good but it is early days
So I myself have not been to the unit but my partner has.
He thought the daytime staff were very helpful.
Thank you
Susan Midgley

The staff are very helpful and friendly.

Professional and efficient

Price quoted was incorrect as it did not include insurance which is compulsory. Aside from that all was OK.

The employees at this location were quite helpful and they even assisted me in findng my way back to the airport.

Both the service and the facilities were second to none – felt completely in safe hands and confident in those dealing with our storage requirements

Friendly staff, easy to make changes and book a space. They found a ground floor space for me which made unloading boxes a lot easier.

Safestore is really easy and practical. The staff was really friendly and helpful!

Given that I had been a client at Feltham until recently and had a reservation to re-open my unit 3001, and was merely wanting to open a store at Battersea (simply because it was closer) the amount of problem I had with identification was ridiculous. It was only some quick thinking by the manager and my wife on how to prove who we were that saved me walking out of Battersea in disgust. Safestore had all my scans and details on file from Feltham and I had my photo-id drivers licence but that was not (initially) enough to get me a store. I understand the need for id but for a known client who can prove who he is I think there needs to be a more reasonable approach.