Get a quote for your storage needs in 3 easy steps
Sunderland
Opening Times
Call us.

Call today: 8am - 8.30pm

Store manager: Kelly Donkin

Get a quote
Address.

Unit H, Hylton Riverside

Colima Avenue

Sunderland

SR5 3XF

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Call today: 8am - 8.30pm

Store manager: Kelly Donkin

+ -
  • On A19 next to Hylton Retail Park, near A1231
  • Dedicated business units - no long term commitment
  • 24 hour access available
  • 24 hour CCTV security
  • Double door access
  • Key fob entry system
  • Car parking available
  • Offices to let
  • Free WiFi
  • Deliveries accepted on your behalf
  • 20% off for long term stays
  • Rooms available with 10 ft high ceilings

Self storage units in Sunderland

Located just off the A1231 on Colima Avenue by Hylton Retail Park, just off the Wessington Way dual carriageway. Easily accessible by car, this centre is perfectly located for those needing storage in the north east of England, particularly in Castletown and Southwick.

This store has 24 hour recorded CCTV, fire protection and intruder alarms. As the sole key holder to your room, you also have unlimited access during opening hours.

Our storage rooms are safe and secure, and range from small lockers to large units. Our friendly team can offer you long or short term storage tailored to you.

Get in touch with us today to find out more.

Find more stores in the Newcastle area.

95%
feefo
More Safestore centres nearby
Find your ideal storage size.

We have a range of storage solutions at Sunderland Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage*

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we won't ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award for the last 5 years, most recently in 2018, by Feefo (an independent customer service rating system), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0191 549 5402
What our customers think
95%
43 reviews
Excellent

Very good service Clean and tidy premises Very helpful staff

Posted on

0 Replies
Excellent

The staff were welcoming and polite, the service was top notch, everything was explained and easy to understand.

Posted on

0 Replies
Excellent

A threat storage facility, lots of light, clean and tidy! No complaints at all.

Posted on

0 Replies
Excellent

Very well explained

Posted on

0 Replies
Excellent

Professional yet friendly. Listened and advised accordingly. Excellent spatial awareness! Which is what you'd hope for in their job. :-)

Posted on

0 Replies
Excellent

Staff were brilliant ... so helpful

Fantastic service , would highly recommended

Posted on

0 Replies
Excellent

I would absolutely recommend Safestore to anyone looking for storage facilities. Professional, friendly, spotlessly clean and good value for money.

Posted on

0 Replies
Excellent

Good customer service!

Posted on

0 Replies
Excellent

Excellent service and great staff.

Posted on

0 Replies
Excellent

Customer service was a 10/10! Quick and friendly! Can not fault this company at all! Absolutely brilliant!

Posted on

0 Replies
Excellent

very good

Posted on

0 Replies
Excellent

Excellent and friendly customer service from manager

Posted on

0 Replies
Poor

The girl at the front desk is professional and personable. She is thorough and explains things very clearly.

The manager on the other hand, presents as cocky and unhelpful. The senior managers were visiting the day I called and the difference in his demeanour was stark, when comparing how he was with me a d them. If I had to deal with him I wouldn't have taken the unit.

Posted on

0 Replies
Good

Staff helpful and informative

Posted on

0 Replies
Excellent

reception staff handled the situation very efficiently, thanks to you all.

Posted on

0 Replies
Excellent

Friendly and helpful staff

Posted on

0 Replies
Excellent

Friendly, helpful, staff and storage which was just what I required.

Posted on

0 Replies
Excellent

Really good service and will be using again in future and recommending to others

Posted on

HideView Reply
Good morning,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at our Sunderland branch offered good service and that you would use again and recommend us to others, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards

Safestore
Excellent

Never used storage facility before so needed lots of help.
The young lady was polite friendly and very helpful explaining how the system works and showing me the different options available.

Posted on

0 Replies
Bad

I am extremely disappointed that, while seemingly offering me a great deal, in actual fact Safestore has been ripping me off.
How?
Well, first of all i asked for a Locker space, which they either claimed they had, or said they would charge me in kind.
Now i've come to find out that they have actually charged me for a space 5and 1/2 times the size I needed, limited access to belongings because space was on the 2nd floor, which meant I had to always book an hotel, or not sleep, whenever I needed to access my belongings, given I have been staying in the south East of England.
Now that I was finally able to transfer said belonging to a locker, and it is important to highlight that my boxes DONT even fill up a locked space, the store has made no mention of refunding me for excessive charging, or anything.
The manager just greedily charged on demanding that I sign a new "long-term contract", no offers [as a new contract], or anything. Furthermore, payment was due on the 7th of the month, but he went on demanding I sign the new contract over one week before… Again, no mention of a refund for the early transfer.

Importantly, it was the shop who ought to have been transparent from the start, and simply say they "did not have a locker space, AND would be charging me for the bogger space, if I decided to take it". This is NOT what happened. They just led me through a false sense of good will and security, by accepting to place items in a larger space, while maintaining that i'd be charged for locker space, but them go ahead and actually charge for the large space, as though it was what i request, and not their offer so as not to loose the opportunity to have another customer.

I mean… really. If I had how to move and store the items elsewhere, I'd have done it on the spot!
No one likes to be ripped off. Much less Greedily Ripped off.

I want to know if there's a head office overseeing this behaviour, because I intend to pursue the matter, and make really poor press about their behaviour indeed, unless they offer to make appropriate amends, not only for the misconduct, but for the intense inconveniences and stress they have / are imposing on me to even have to raise a complaint about it.

Thank you for asking.

Posted on

0 Replies
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9900 and quote the Safestore ID " 538 26 106 ” to get your preferential rate.

TVR Removals

We are an established removal company operating locally and nationally from our base in the North East. We serve South Shields and the whole of the North East, including Sunderland, Newcastle, Stockton, Durham, Jarrow, Hebburn and all other areas in the region.

We are highly experienced and pride ourselves in delivering 100% customer satisfaction each and every time.

As you would expect, we are fully insured and take pride in ensuring the safe transportation of your goods.

We are extremely proud of our customer feedback and believe the service we offer is of great value for money and peace of mind, and is worth more than saving a few pounds and accepting substandard and haphazard workmanship.

We very much look forward to being of service and would be delighted to hear from you.

Why not give TVR Removals a call today to find out how we can assist and help take the stress out of your move.

Customer Reviews for Safestore Sunderland

Complete your quote

You’re almost done!

Complete your quote at