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Opening Times
Call us.

Store manager: Kelly Donkin

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Address.

Unit H

Hylton Riverside

Colima Avenue

Sunderland

SR5 3XF

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Kelly Donkin

  • On A19 next to Hylton Retail Park, near A1231
  • Dedicated business units - no long term commitment
  • Offices to let, flexible terms
  • Rooms available with 10 ft high ceilings
  • 20% off for long term stays
  • Deliveries accepted on your behalf

Self storage in Sunderland

Located just off the A1231 on Colima Avenue by Hylton Retail Park. Easily accessible by car, this centre is perfectly located for those needing storage in the north east of England.

This store has 24 hour recorded CCTV, fire protection and intruder alarms. As the sole key holder to your room, you also have unlimited access during opening hours.

Our storage rooms are safe and secure, and range from small lockers to large units. Our friendly team can offer you long or short term storage tailored to you. Get in touch with us today to find out more.

“Very helpful staff, easy access, immaculately clean and dry units. Would highly recommend the Sunderland store."

95%
feefo
Find your ideal storage size.

We have a range of storage solutions at Sunderland Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0191 549 5402
What our customers think
95%
20 reviews
Excellent

Dealt with Sarah who could not have been any more help she is a credit to you

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0 Replies
Poor

Storage space was not sufficient to my needs and a lot of my property ended up at my temporary accommodation
If my move had been local this might have been less of an issue but my move was 300 miles and I was unable to deal with situation
I believed that everything was organised and had to pull over on to the hard shoulder on M1 to deal with situation
Not ideal

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0 Replies
Excellent

The staff were fantastic in helping us even though we were abit of a pain at first not knowing the size we need but they have been brilliant!

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0 Replies
Excellent

Excellent customer service would definitely recommend safe store and would use again.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered excellent customer service, we also appreciate your recommendations. Our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Good

The facility was clean and well organised Kelly she made me feel welcome and advised me on the size of room I needed the price was competerative and a good discount for the first 8 weeks the only thing you could look at to improve the trolleys could be longer rather than narrow if you have a piece of furniture it is awkward to move on a narrow trolley even your pallet truck doesn't quite work if you don't have a flat base

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are happy to hear Kelly offered you great customer service and you found the promotion we offered satisfactory to your storage needs. We value your opinion regarding the trollies, we do try to make your move in as easy as possible so I have fed this back to the relevant people.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

Staff were incredibly helpful and friendly, both when I rang and when I went to sign the paperwork. Was very pleased with the service.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered friendly and helpful customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

Excellent service.

Posted on

HideView Reply
Good morning,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Good

All staff have been very helpful.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are happy to hear that the team at our Sunderland Branch offered helpful and satisfactory customer service.

We aim to make your Safestore experience a great one.

Thanks for choosing Safestore.

I will pass your comments over to the team.

Kind regards

Kelly Donkin
Store Manager
Excellent

excellent service and value top class staff

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at our Sunderland Branch offered excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards

Store Manager
Good

Overall we are very happy with their service. However, it would make moving people's goods much easier and quicker if a second lift was on site, bigger trollies and direction signs showing room numbers were on walls around the building.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered great customer service. we have taken on board your comments regarding the lift and trollies and passed this on to the relevant people. Our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

First time used storage but impressed by the quality service so far

Posted on

HideView Reply
Good afternoon Suzanne,

Thank you for taking the time to leave feedback.

We are glad that the team at our Sunderland Branch offered you a quality service, and that your first time in storage was a good experience.

I will pass your comments over to the team.

Thank you for choosing Safestore.

Kind regards

Store Manager
Excellent

Process is straightforward and easy to understand. Advice and guidance on our move was spot on. Recommendation for the removal company was good.

Posted on

HideView Reply
Good afternoon Anthony,

Thank you for taking the time to leave feedback.

We are glad that the team at our Sunderland Branch made your Safestore journey a easy and smooth process, and offered guidance along the way.

I will pass your comments over to the team and also to the Removal Company.

Thank you for choosing Safestore.

Kind regards

Store Manager
Excellent

The service was excellent

Posted on

HideView Reply
Good afternoon Paul,

Thanks you so much for taking the time to leave your feedback.

We are happy that you found our services excellent and satisfactory for your storage needs.

I will pass your comments over to the team in Sunderland.

Thanks for choosing Safestore.

Kind regards

Store Manager
Excellent

When I made an on-line enquiry, Safestore gave me prompt and helpful feedback. After reserving a unit, I dealt with Kelly and she gave me a personalised service. She was aware that we had travelled a long way and ensused that myself and my party were well looked after. I would recommend the company to anyone else looking for storage.

Posted on

HideView Reply
Good Morning Miss Noakes.

Thank you for taking the time to give us great feedback for our Safestore Sunderland branch. I am pleased to see the service you received was fantastic and they really looked after you while using our facility.

I will pass your comments onto Kelly and the team in store. Thank you for choosing Safestore

Kind Regards
Excellent

Brilliant service Kelly was very helpful and welcoming, put me at ease and was very professional

Posted on

HideView Reply
Good Afternoon Mr Ridley.

Thank you for taking some time out to give us great feedback for our Safestore Sunderland branch. I am pleased to see Kelly was helpful and professional while using our facility.

Thank you for choosing Safestore

Kind Regards
Fraser Black
Good

When we signed in we were explained everything clearly. We found the space great for storing in. A really positive experience and will definitely be back to use you if needed in the future.

Posted on

HideView Reply
Good Afternoon Mrs Higgins.

Thank you for taking the time to give us great feedback for our Safestore Sunderland branch. Its great to see the team went over everything in detail and made the move clear and easy for you. I am pleased to see that you will be recommending us.

I will pass your comments onto Kelly the branch manager and the team on site, Thank you for choosing Safestore

Kind Regards
Fraser Black
Excellent

Service above and beyond.

Posted on

HideView Reply
Good Afternoon Mr Emery.

Thank you for taking some time out to give us great feedback for our Safestore Sunderland branch. Its great to see the team in branch delivered a great level of service while using our facility.

I will pass your comments onto Kelly the branch manager and the team on site, Thank you for choosing Safestore

Kind Regards
Fraser Black
Excellent

Very friendly and helpful

Posted on

HideView Reply
Good Evening Mr White.

Thank you for taking the time out to give us feedback for our Safestore Sunderland branch. I am pleased to see the team were friendly and helpful while using our facility.

I will pass your comments onto Kelly the branch manager & the team in branch, Thank you for choosing Safestore

Kind Regards
Fraser
Good

xxxxxxxx

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0 Replies
Excellent

Great helpful staff Lee was exceptional. Very clean & well maintained.

Posted on

HideView Reply
Good Afternoon Miss Reilly,

Thank you for taking the time to give us great feedback for our Safestore Sunderland branch. Its great to see the service was exceptional and the facility was clean and tidy.

I will pass your comments onto Kelly the store manager and the team in store, Thank you for choosing Safestore.

Kind Regards
Fraser Black
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

TVR Removals

We are an established removal company operating locally and nationally from our base in the North East. We serve South Shields and the whole of the North East, including Sunderland, Newcastle, Stockton, Durham, Jarrow, Hebburn and all other areas in the region.

We are highly experienced and pride ourselves in delivering 100% customer satisfaction each and every time.

As you would expect, we are fully insured and take pride in ensuring the safe transportation of your goods.

We are extremely proud of our customer feedback and believe the service we offer is of great value for money and peace of mind, and is worth more than saving a few pounds and accepting substandard and haphazard workmanship.

We very much look forward to being of service and would be delighted to hear from you.

Why not give TVR Removals a call today to find out how we can assist and help take the stress out of your move.

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