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Sunderland
Opening Times
Call us.

Store manager: Kelly Donkin

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Address.

Unit H

Hylton Riverside

Colima Avenue

Sunderland

SR5 3XF

Store opening times.

Mon - Sat:

Thursday:

Sunday:

8am - 6pm

8am - 8pm

10am - 4pm

Store manager: Kelly Donkin

  • On A19 next to Hylton Retail Park, near A1231
  • Dedicated business units - no long term commitment
  • Offices to let, flexible terms
  • Rooms available with 10 ft high ceilings
  • 20% off for long term stays
  • Deliveries accepted on your behalf

Self storage in Sunderland

Located just off the A1231 on Colima Avenue by Hylton Retail Park. Easily accessible by car, this centre is perfectly located for those needing storage in the north east of England.

This store has 24 hour recorded CCTV, fire protection and intruder alarms. As the sole key holder to your room, you also have unlimited access during opening hours.

Our storage rooms are safe and secure, and range from small lockers to large units. Our friendly team can offer you long or short term storage tailored to you. Get in touch with us today to find out more.

Find more stores in the Newcastle area.

94%
feefo
Find your ideal storage size.

We have a range of storage solutions at Sunderland Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage

    Get 50% off storage for up to 8 weeks with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote today and then you can reserve a unit for free. And when you move in we wont ask you for a security deposit either.
  • 20% off long term discount

    Get 20% off if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV, fire protection and intruder alarms. 

So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award in 2014 and 2015 by Feefo (an independent customer rating system for businesses), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
0191 549 5402
What our customers think
94%
35 reviews
Excellent

jlhfu

Posted on

0 Replies
Excellent

Very impressed with the service, from reserving the space to actually turning up with my items for store and the communication in between.

Posted on

0 Replies
Excellent

Kelly was absolutely brilliant in all our dealings with her. Everything has been easy and super efficient

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear that Kelly at our Safestore Sunderland branch offered a brilliant service making your Safestore journey a smooth and stress free experience.

Thank you for choosing Safestore.

I will pass your comments onto the store.

Kind regards

Safestore
Excellent

Great service from Kelly ,,,thanks

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear that you found Kelly at our Safestore Sunderland branch offered a great service making your Safestore journey a smooth and stress free experience.

Thank you for choosing Safestore.

I will pass your comments onto the store.

Kind regards

Safestore
Excellent

Moving home is a very stressful time Throughout everyone at Safestore was so friendly and very helpful. Thank you very much.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear that you found the staff at our Safestore Sunderland branch friendly and helpful making your Safestore journey a smooth and stress free experience.

Thank you for choosing Safestore.

I will pass your comments onto the store.

Kind regards

Safestore
Excellent

Friendly staff and clean and well managed building

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear that you found the staff at our Safestore Sunderland branch friendly making your Safestore journey a smooth and stress free experience.

Thank you for choosing Safestore.

I will pass your comments onto the store.

Kind regards

Safestore
Excellent

Excellent service and even stayed late to help me out.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feed back.

We are very happy to hear that you found the service at our Safestore Sunderland branch excellent and accommodating to your needs, making your Safestore journey a good one.

Thank you for choosing Safestore.

I will pass your comments onto the store.

Kind regards

Safestore
Excellent

Friendly and helpful staff, great access, clean facilities and good rates. Would recommend to friends and family.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy that you found the team at Sunderland friendly and helpful, also that you found our facilities clean and appreciate your recommendations.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards

Kelly Donkin
Store Manager
Excellent

Dealt with Sarah who could not have been any more help she is a credit to you

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear Sarah at Sunderland offered you excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards

Kelly Donkin
Store Manager
Poor

Storage space was not sufficient to my needs and a lot of my property ended up at my temporary accommodation
If my move had been local this might have been less of an issue but my move was 300 miles and I was unable to deal with situation
I believed that everything was organised and had to pull over on to the hard shoulder on M1 to deal with situation
Not ideal

Posted on

0 Replies
Excellent

The staff were fantastic in helping us even though we were abit of a pain at first not knowing the size we need but they have been brilliant!

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

Excellent customer service would definitely recommend safe store and would use again.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered excellent customer service, we also appreciate your recommendations. Our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Good

The facility was clean and well organised Kelly she made me feel welcome and advised me on the size of room I needed the price was competerative and a good discount for the first 8 weeks the only thing you could look at to improve the trolleys could be longer rather than narrow if you have a piece of furniture it is awkward to move on a narrow trolley even your pallet truck doesn't quite work if you don't have a flat base

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are happy to hear Kelly offered you great customer service and you found the promotion we offered satisfactory to your storage needs. We value your opinion regarding the trollies, we do try to make your move in as easy as possible so I have fed this back to the relevant people.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

Staff were incredibly helpful and friendly, both when I rang and when I went to sign the paperwork. Was very pleased with the service.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered friendly and helpful customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

Excellent service.

Posted on

HideView Reply
Good morning,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Good

All staff have been very helpful.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are happy to hear that the team at our Sunderland Branch offered helpful and satisfactory customer service.

We aim to make your Safestore experience a great one.

Thanks for choosing Safestore.

I will pass your comments over to the team.

Kind regards

Kelly Donkin
Store Manager
Excellent

excellent service and value top class staff

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at our Sunderland Branch offered excellent customer service, our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards

Store Manager
Good

Overall we are very happy with their service. However, it would make moving people's goods much easier and quicker if a second lift was on site, bigger trollies and direction signs showing room numbers were on walls around the building.

Posted on

HideView Reply
Good afternoon,

Thank you for taking the time to leave your feedback.

We are very happy to hear the team at Sunderland offered great customer service. we have taken on board your comments regarding the lift and trollies and passed this on to the relevant people. Our aim is to make your Safestore experience a great one.

I will pass your comments over to the team.

Thanks for choosing Safestore.

Kind regards


Store Manager
Excellent

First time used storage but impressed by the quality service so far

Posted on

HideView Reply
Good afternoon Suzanne,

Thank you for taking the time to leave feedback.

We are glad that the team at our Sunderland Branch offered you a quality service, and that your first time in storage was a good experience.

I will pass your comments over to the team.

Thank you for choosing Safestore.

Kind regards

Store Manager
Excellent

Process is straightforward and easy to understand. Advice and guidance on our move was spot on. Recommendation for the removal company was good.

Posted on

HideView Reply
Good afternoon Anthony,

Thank you for taking the time to leave feedback.

We are glad that the team at our Sunderland Branch made your Safestore journey a easy and smooth process, and offered guidance along the way.

I will pass your comments over to the team and also to the Removal Company.

Thank you for choosing Safestore.

Kind regards

Store Manager
Transport options

Van hire with Europcar

Safestore offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9623 and quote the Safestore ID " 44824965 ” to get your preferential rate.

TVR Removals

We are an established removal company operating locally and nationally from our base in the North East. We serve South Shields and the whole of the North East, including Sunderland, Newcastle, Stockton, Durham, Jarrow, Hebburn and all other areas in the region.

We are highly experienced and pride ourselves in delivering 100% customer satisfaction each and every time.

As you would expect, we are fully insured and take pride in ensuring the safe transportation of your goods.

We are extremely proud of our customer feedback and believe the service we offer is of great value for money and peace of mind, and is worth more than saving a few pounds and accepting substandard and haphazard workmanship.

We very much look forward to being of service and would be delighted to hear from you.

Why not give TVR Removals a call today to find out how we can assist and help take the stress out of your move.

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