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New Cross
Opening Times
Call us.

Call today: 8am - 8.30pm

Store manager: Sean Power

Get a quote
Address.

737 Old Kent Road

London

SE15 1JL

Store opening times.

Mon - Sat:

Mon - Sat:

Sunday:

Sunday:

8am - 12pm

1pm - 5pm

10am - 12pm

1pm - 4pm

Call today: 8am - 8.30pm

Store manager: Sean Power

COVID-19

Update: March 24, 2020 10.20
At Safestore, we take the safety and care of our customers and colleagues very seriously.
Please see our COVID-19 FAQs section for more details
Thank you.
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  • Opposite the old Toys R Us building on Old Kent Road
  • Deliveries accepted in store on your behalf
  • 24 hour access available
  • 10 ft high ceilings storage rooms
  • Drive up room access
  • 24 hour CCTV security
  • Drive in undercover loading bay
  • Car parking available

Self storage units in New Cross

Looking for secure self-storage in south east London? Our New Cross store is located just off the A2 (Old Kent Road) next to the petrol station (our car park is on neighbouring Devon Street). We’re ideally located if you need self storage in the New Cross, Peckham, Canada Water and Camberwell areas. We have storage rooms in a wide range of sizes, starting at 10 sq ft (about the size of a large car boot) up to warehouse-sized rooms, perfect for student, household and business storage.

Find us

If you’re travelling by car, our address is 737 Old Kent Road, London, SE15 1JL buf if you need to use our car park please follow Devon Street as this is the easiest way to access the car park entrance.

We’re easy to reach by public transport, too. Bus numbers 21 and 53 stop right outside the store, and the nearest railway station is at New Cross Gate (7 minutes away by taxi); New Cross ELL station is about 10 minutes’ taxi journey away.

91%
feefo
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Find your ideal storage size.

We have a range of storage solutions at New Cross Safestore, whether you are moving house or just need some space to store your things. Use our storage size tool to help you decide what you need.

Choose your storage size
  • Special Offers

  • 50% off your storage*

    Get 50% off storage for up to 8 weeks at Safestore New Cross with no minimum stay. Offer available at all UK Safestore centres.
  • Free to reserve a unit. No deposit needed.

    Get a storage quote at Safestore New Cross today and reserve a unit for free. When you move in we won't need a security deposit either.
  • 20% off long term discount

    Get 20% off at Safestore New Cross if you agree a stay for longer than 12 months. Terms apply.
An introduction to self storage with Safestore

Personal self storage

We pride ourselves on being the best when it comes to helping you to store your personal belongings. That’s why we’re committed to bringing you household self storage solutions tailored for your needs.

We have a range of rooms sizes to suit you - all clean, dry and secure, protected by our state of the art security systems, including 24 hour recorded CCTV and intruder alarms.


So whether you’re moving house or you need somewhere to store your sports equipment, the only place to store it is with us.

Find out how Steven uses Safestore self storage and an office to run his luxury clothing business

Business self storage

If your business is expanding or you need space for stock, equipment, promotional material or archive documents, or maybe you need to free up valuable office or work space or you're renovating your business.

There are dozens of reasons why you might need somewhere to store items for your  business. Self storage needn’t be stressful - get in touch with our dedicated team today to see how we can save you time and money on your business storage requirements.  

Find out how we can help with affordable storage solutions tailored to your requirements.

We're here to help you

Experts in self storage and dedicated to offering the best customer service

Our friendly, professional advisers in store and on the phone are experts in their field and can help you every step of the way through your storage journey. Safestore is proud to have been awarded a 'Gold Trusted Merchant' award for the last 7 years and most recently, a Platinum Trusted Service Award in 2020, by Feefo (an independent customer service rating system), commending our ability and commitment to making customers happy. 

Need help?
Speak to a team member
020 7358 0081
What our customers think
91%
43 reviews
Excellent

The customer service assistance was very helpful and understanding

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0 Replies
Excellent

The staff were polite and cery helpful in sorting out what size storage I required. They also explained the out of hours proceedure. My curtailing the contract was purely because my son's theatre production closed early and I was able to return the items in storage.

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Hi Thank you for your feedback for our Safestore Centre in New Cross & for awarding them top marks. I am pleased that the staff were so helpful & polite. I'm sorry to hear that your son's theatre production was closed early, I hope that he gets the chance to show the production again in the future. Thanks for taking the time to provide feedback, Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

The team was very good their customer service was on point they deserve the 5 stars. I will be recommending Safestore to friends and family

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Hi, Thanks for your 5 star feedback for our Safestore Centre in New Cross & for your comments, which I will pass onto the store team. I am pleased that you will recommend Safestore to family & friends. Thanks for taking the time to provide feedback, Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Really helpful

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Hi, thank you for your recent feedbackfor our Safestore Centre in New Cross & for awarding them Top Marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Stayed open while I moved my stuff in - great customer service so far

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Dear Mr Harvey, Thank you for your 5 Star feedback for our Safestore Centre in New Cross. I am pleased that you have received an excellent customer service experience there & am sureit will continue. If you need any help in the future please contact the store staff who will assist. Kind regards, Chris Young Region 5 Customer Feedback Manager
Excellent

Best service, helpful stuff

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Hi, Thank you for your feedback for our Safestore Centre in New Cross & for awarding them top marks. I am pleased that you received the best service from our helpful staff & am confident that they will continue to do so during your stay there. Thank for taking the time to provide feedback, Kind regards, Chris Young, Region 5 Customer Feedback Manager
Good

Service provided is fine and good customer service.

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Hi Olayinka, thank you for your recent feedback on our Safestore Centre in New Cross. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Fantastic service. Easy access

Posted on

HideView Reply
Hi, thank you for your recent feedback on our Safestore Centre in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Your staff Are very friendly knowledgeable and helpful

Posted on

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Hi Gerard, thank you for your recent feedback on our Safestore Centre in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

was good. would recommend and use again

Posted on

HideView Reply
Hi, thank you for your recent feedback on our Safestore Centre in New Cross. & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Friendly and easy to use. Will certainly be back.

Posted on

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Hi Paul, thank you for your recent feedback on our Safestore Centre in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Excellent

Excellent Service

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Hi Ralph, thank you for your recent feedback on our Safestore Centre in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Region 5 Customer Feedback Manager
Good

Super helpful and made moving a lot house easier

However I didn't rate how they don't remind you to bring your own lock and almost trick you into buying one

That would make it a better experience as im a student

Although they were great at helping me pay he minimal amount of money, I appreciate that a lot

So yeah bring ur own lock to save an extra £12

x

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Hi, thank you for your honest feedback for Safestore our team in New Cross. I have made a note of the comments you have provided to us and have passed these onto the Store Manager. Please make contact with the store manager he will be happy to discuss this with you further. As a student you get 20% off the cost of the lock & any other packing materials. Kind regards, Chris, Region 5 Customer Feedback Manager
Bad

Horrendous experience. When I rented my unit I clearly explained that I only wanted it for 4 weeks while I was moving flats. When I arrived today to check out I was informed that, because I hadn't given SafeStore two weeks notice I would be charged nearly £50. Surely, telling Safestore that I was certain that I only needed the unit for 4 weeks would suffice for this notice as 4 weeks is, indeed, longer than 2 weeks-- let alone the fact that this policy was never emphasised to me.

Apparently not, according to the employee who checked me out today, who explained that "because he wasn't there" there was nothing he could do. The whole exchange was so ridiculous that another customer nearby who was about to rent a unit from SafeStore ripped up his contract walked out.

When I got home I went to check the contract to see if Safestore had properly highlighted their checkout policy only to find they had never emailed me a copy. This clearly amounts to a hidden fee and is the kind of trick that earns companies like this a bad reputation.

There are many storage options in London-- I will be using a different one next time.

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Hi John, thank you for your honest feedback for our team. I have made a note of the comments you have provided to us and have passed these onto the Store Manager. Please make contact with the store manager he will be happy to discuss this with you further. Kind regardsChris, Safestore
Excellent

Quick and easy service

Posted on

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Hi, thank you for yourfeedback on our Safestore Centrein New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Safestore
Bad

no other choice

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Hi Liz, sorry to hear that you didn't; have a great experience with us. Please get in touch with the store team so we can understand how to improve our service. Thanks, Chris, Safestore
Good

Very patient and professional,
Never pushy for a sale,

Posted on

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Hi, thank you for your feedback on our Safestore in New Cross. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Chris, Safestore
Good

Great introduction and welcome from friendly and professional staff. Good facility. Marked parking baysmay help reduce wait to use loading bays.

Posted on

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Hi, thank you for your feedback on our Safestore in New Cross. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Safestore
Excellent

Great service and staff who were helpful. I will definitely recommend and maybe use if I ever need to again

Posted on

HideView Reply
Hi, thank you for your feedback on our Safestore in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris, Safestore
Excellent

An ace customer service experience!

Posted on

HideView Reply
Hi, thank you for your feedback on our Safestore in New Cross & for awarding them top marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Chris, Safestore
Transport options

Van hire with Europcar

Safestore self storage offers van hire at preferential rates in partnership with Europcar in all our self storage stores throughout the UK.

Call the Europcar direct booking line 0871 384 9900 and quote the Safestore ID " 538 26 106 ” to get your preferential rate.

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