Storage Checklist

StoreProtect Enhanced Liability or Storage Insurance

You need your goods covered while they are in storage. You can arrange your own insurance, or choose StoreProtect, our enhanced liability agreement. Either way, declare the full cost of replacing your items new, and tell us in writing if their value goes up. Read our full guide to storage insurance and StoreProtect.

Setting up Payments - Direct Debits and Credit/Debit Card

You'll need to complete the forms setting up a direct debit payment for your rental period. Your initial rental payment needs to be provided by credit card or debit card. We are unable to accept cash or cheque payments.

A Security Padlock

You are the only key holder to your space at Safestore, which is secured with a padlock. We have padlocks available for purchase should you need one.

Identification

You are required to provide 2 forms of ID - one containing a photograph (such as a passport or UK driving licence) and a recent document confirming your current address.

List of acceptable photographic personal identification

• UK (Channel Islands, Isle of Man or Irish) passport or EU/other nationalities passport
• Passports of non-EU nationals, containing UK stamps, a visa or a UK residence permit showing the immigration status of the holder in the UK.
• UK full driving licence (or provisional photo-card driving licence with a passport)
• A HM Forces photo ID card is acceptable only for individuals currently in the forces.
• Student ID cards. If you are a student with no current place of residence, we accept a passport as your second form of ID.

Acceptable confirmation of address documents

• Recent utility bill (gas, water, electricity or phone), or a certificate from a utility supplier confirming the arrangement to pay for the services on pre-payment terms at a fixed address. Two utility bills from different suppliers or in joint names can be accepted.
• Local authority tax bill (council tax)
• Recent HM Revenue & Customs tax notification (tax assessment, statement of account, notice of coding)
• Financial statement (bank or building society) containing current address
• Mortgage statement from a recognised lender
• Local council rent card or tenancy agreement
• Benefit statement, book or card, or original notification letter from the Department of Work and Pensions (DWP)
• Insurance certificate
• UK court claim form
• TV licence
• Business only: Company letterheads, business cards showing the business address, or company registration documents

An Emergency Contact Number

We will need an alternative contact name and number in case of emergency.