The best way to pack your storage unit

When you use Safestore, our friendly advisers are always on hand to answer your questions. The following information will help you get the most from self storage with the UK’s No.1 for choice for self storage with over 100 stores nationwide:

  • Every time you want to visit your space we’ll ask you to register with reception for safety and security
  • Please let staff know some general information about the items to be stored when booking your unit. They’ll be able to advise on the right amount of space and also make sure you're not storing items unfit for self storage
  • Make sure you value your goods correctly, so we can provide you with the right levels of insurance cover
  • Decide if you want to have regular access to any of your goods. If so, these should be the last items you put into storage. We have racking units you can buy or hire, if you need regular access to multiple items
  • Not all units are suitable for 24 hour access, so if you require this service please make sure you let us know. Then we can happily supply you with the right unit
  • Unload your goods in the loading bay, and use the available trolleys to transport your goods to your unit. Please don’t overload the trolley, and stack safely!
  • Start by covering the ground space with a dust sheet to protect your goods
  • Identify your heaviest or fullest boxes, and put these with your bulky items in first
  • Clearly identify fragile goods, and make sure the labels can be easily seen
  • Storing sofas and mattresses on end, and stacking chairs pad-to-pad, will help you to minimise the amount of space you need. Ask our staff for advice on storing items this way…
  • Stack your boxes, maximising your space, from the back of the unit and fill your space methodically towards the front – don’t forget to use single items for filling gaps as you go
  • Take care to safely pack sharp edges or garden tools to avoid accidents. Outside equipment should be cleaned before storage, and lawnmower blades or cutting tools should be lightly oiled
  • When all your items are in, cover with a dust sheet to keep them clean and protected
  • Secure your unit with a padlock – we have a choice of three available for you to buy
  • If you have hired a van from us, please clean it out and return it by the agreed time

We’re here to help you

Our friendly team are here to help.

We take great pride in our staff who work across our 105 stores nationwide and we believe in delighting our customers by providing a stress-free storage experience. On each of our store web pages is a selection of reviews that our customers have provided to Feefo, an independent customer review website, on our behalf. Why not take a look and see the great things our customers have to say about Safestore, the UK’s No.1 for choice.

Need help?
Speak to a team member
0800 444 800
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